Senior Collections Manager
hace 2 días
Company Overview
">At TransUnion, we are dedicated to helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Our mission is to provide global information solutions that improve the quality of life for individuals, families, communities, and local economies around the world.
We offer our employees the tools and resources they need to find ways information can be used in diverse ways, whether it's helping businesses better manage risk or providing better insights so a consumer can qualify for his first mortgage.
Job Description
">The Senior Collections Manager will oversee a team of Senior Collectors, working with high volume customers and offices to resolve complex issues and collect on escalated aging invoices. This role requires critical thinking skills to resolve more complicated collections issues.
You will establish, review, and update collection processes and operating procedures to ensure efficient communication and relationship building required to collect the billings due within the specified contractual terms.
Salary and Benefits
">This remote position comes with an estimated annual salary range of $85,000-$110,000 based on industry standards and location. As a Senior Collections Manager at TransUnion, you will have access to comprehensive benefits, including health insurance, retirement plans, and professional development opportunities.
Requirements
">To succeed in this role, you must have a minimum of 5+ years of hands-on collections experience dealing with B2B customers. You should also possess fluency in English (written and oral) and Spanish is a plus. Proficiency in Microsoft Excel and experience with PeopleSoft are strongly preferred.
You will need to demonstrate strong customer-focused attitude and mentality, as well as excellent verbal and written communications skills, attention to detail, and strong documentation skills.
This role requires the ability to effectively manage multiple conflicting priorities, meet strict deadlines, take verbal direction, and perform with minimal guidance or supervision.
A strong work ethic, ability to work efficiently and with a sense of urgency, and ability to prioritize tasks assigned are essential qualities for this position.
As a Senior Collections Manager, you will also need to utilize advanced skills and expertise in a range of processes, procedures, systems to recover aging invoices, analyze data to identify and solve complex problems, and create a close working relationship with your counterparts within your department and the overall company.
Please note that occasional in-person attendance at work-related events may be required at the discretion of management.
-
Credit Collections Expert
hace 2 meses
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoAccount Receivable ManagerMain Responsibilities:Cash collection on a defined book of business.Work closely with clients, some of which are Fortune 500 Companies, and internal staff to resolve client disputes and follow through to satisfactory resolution which results in payment of invoices.Manage the decision process on disconnecting customers when payments...
-
Credit Collections Professional
hace 3 semanas
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoJob Description:At LSEG, we are seeking a skilled Credit Collections Analyst to join our team. This is an exciting opportunity for a motivated individual to take on the challenge of resolving customer disputes and improving cash flow.We are looking for someone with 1-2 years of experience in dispute resolution and managing accounts receivable books of...
-
Senior Account Recovery Specialist
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, we are committed to delivering exceptional results in the Accounting field.We offer a competitive salary range of $80,000 - $110,000 per annum, based on location and experience.About the Role:As a Senior Account Recovery Specialist, you will be responsible for conducting collections activities to ensure timely and accurate...
-
Senior Credit and Cash Manager
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAbout the Role:The Senior Credit and Cash Manager is a pivotal position within our team at Thermo Fisher Scientific, leading a significant portion of our Order to Cash function in Costa Rica. With an annual performance exceeding $9.6B+, this role has controllership over all Invoice to Cash end-to-end processes for various groups in Costa Rica.Key...
-
Senior Business Recovery Specialist
hace 2 meses
Santa Cruz, Costa Rica Transunion A tiempo completoAbout the Role:The Senior Business Recovery Specialist will be responsible for overseeing the collection of high volume customer accounts. This individual will work closely with customers to resolve complex issues and ensure timely payment of outstanding invoices.Key Responsibilities: Manage a team of Senior Collectors and perform all managerial duties and...
-
Senior Analytics Platform Manager
hace 2 meses
Santa Cruz, Costa Rica Transunion A tiempo completoJob Description: We are seeking a dynamic and driven Senior Analytics Platform Manager to join our team at Transunion. In this role, you will contribute to designing and building innovative analytics platform capabilities within our OneTru platform.The ideal candidate will spearhead a comprehensive product strategy, overseeing the entire product lifecycle...
-
Senior Customer Service Manager
hace 2 meses
Santa Cruz, Costa Rica Transunion A tiempo completoTransunion seeks an experienced Senior Customer Service Manager to lead its Call Center Operations team.About the Role:This is a full-time position working in US business hours with rotational weekend shifts.The successful candidate will be fluent in English and Spanish, with excellent communication skills.A bachelor's degree in business or related field is...
-
Senior Payroll Integration Manager
hace 4 semanas
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoWe are seeking a skilled Senior Payroll Integration Manager to join our team at Thermo Fisher Scientific. This is an exciting opportunity for the right candidate to lead the integration of standardized, centralized work into the payroll department.**Job Summary:**The Senior Payroll Integration Manager will be responsible for coordinating project tasks with...
-
Global Productivity Manager
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoJob SummaryThe Senior Manager, GBS Shared Services Productivity role is a key leadership position that drives productivity and operational effectiveness across GBS globally. This role will play a critical part in setting a higher standard for productivity and integrating data throughout GBS.The ideal candidate will have 10+ years of experience in finance or...
-
Senior Enterprise Product Manager
hace 2 meses
Santa Cruz, Costa Rica Transunion A tiempo completoAbout TransunionCollaborative and innovative company with agile technologies and tools. We encourage teamwork, skill-building, and pioneering products.Come work on cutting-edge tech in a remote position with occasional in-person attendance.A highly skilled Product Manager is required for an Agile software development environment, preferably with data and...
-
Senior Manager, Customer Service Ams
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAbout UsThermo Fisher Scientific is the world leader in serving science, with annual revenue of approximately $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.We are dedicated to delivering innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands,...
-
Senior Software Development Manager
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoSoftware Developer LeadThermo Fisher Scientific seeks a skilled Software Developer Lead to join its strong team and contribute to significant global contributions.About the Role$145,000 - $170,000 per annum salary for this senior software development position.Lead and mentor junior developers to ensure high-quality code and efficient project solutions.Key...
-
Manager, Digital Banking Operations
hace 2 semanas
Santa Ana, Costa Rica Western Union A tiempo completo**Manager, Digital Banking Operations** - Santa Ana, Costa Rica** Are you ready to join a growing Decision Sciences team in a global company that customers depend on to prevent fraudulent transactions? Do you enjoy using hard data and metrics to back up assumptions? Join Western Union as Manager, Digital Banking Operations. **Western Union powers your...
-
Senior Project Transformation Manager
hace 1 mes
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAt Thermo Fisher Scientific, you'll embark on a challenging journey, working collaboratively with a team that values performance, quality, and innovation. As part of our global organization, you'll thrive in an environment that prioritizes success and growth. Our annual revenues exceed $40 billion, and we invest heavily in R&D, making us a leader in the...
-
Global Credit and Cash Flow Manager
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAbout the Role:We are seeking a highly skilled Global Credit and Cash Flow Manager to lead our Order to Cash function in Costa Rica, achieving operational targets for cash collection, overdue debt, bad debt, and cash allocations.Key Responsibilities:Develop and implement effective credit management strategies to minimize risk and optimize cash flowLiaise...
-
Strategic Global Project Manager
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoThe Thermo Fisher Scientific Customer Care Service CoE plays a pivotal role in driving commercial success and shaping the global Remote Service strategy. As the Senior Project Manager for Business Transformation, you will be responsible for defining a global standard for delivering service and value to customers across multiple businesses, geographies, and...
-
Senior Quality Assurance Specialist
hace 2 meses
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at LSEG (London Stock Exchange Group). This is an exciting opportunity for a dedicated professional to ensure the timely delivery of high-quality enhanced due diligence reports, adhering to strict standards and procedures.As a Senior Quality Assurance Specialist, you will be...
-
Digital Enablement Manager
hace 2 meses
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAbout the RoleThe Senior Manager, GBS Digital Enablement will drive performance analysis, analytics, process automation, dashboards and reporting globally. This includes leading a team responsible for process automation, analytics, dashboards, performance metrics and reporting needs of various teams.Key Responsibilities:Data Management and Analytics:Lead a...
-
Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completoAbout This RoleWe are seeking an experienced Transformational Business Process Improvement Manager to join our team at Thermo Fisher Scientific. As a key member of our organization, you will play a critical role in driving business growth and excellence through process improvement initiatives.Job SummaryThis is a high-visibility position that requires a...
-
Financial Account Specialist
hace 2 meses
Santa Cruz, Costa Rica Lseg (London Stock Exchange Group) A tiempo completoRole OverviewThis Financial Account Specialist position at Lseg (London Stock Exchange Group) involves managing a defined book of business to collect cash on past-due accounts. Working closely with Fortune 500 clients, you will resolve disputes and achieve satisfactory resolutions.Main Responsibilities:- Cash collection on a defined book of business.-...