Global Productivity Manager

hace 1 mes


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo
Job Summary

The Senior Manager, GBS Shared Services Productivity role is a key leadership position that drives productivity and operational effectiveness across GBS globally. This role will play a critical part in setting a higher standard for productivity and integrating data throughout GBS.

The ideal candidate will have 10+ years of experience in finance or accounting, with 7+ years in a shared services environment or consulting capacity. A background in productivity and performance management is highly desirable.

Key Responsibilities
  1. Develop and implement a governance program around productivity, including setting and monitoring targets and calculation methodologies.
  2. Lead weekly workstream meetings with operations, PPI, automation, IT, and process leads across all workstreams.
  3. Align with senior leadership on investment requirements for proposed productivity initiatives and evaluate proposed benefit realization.
  4. Manage productivity measurement and visualization of monthly and quarterly reporting, including development of dynamic productivity tools and dashboards.
  5. Define and drive activity mapping exercises for processes and time in motion for employees in current state and re-measure post productivity initiatives.
  6. Apply knowledge of operations and performance improvement to serve as a change agent and champion the business needs across the Centers.
Requirements
  • 10+ years of progressive work experience in finance or accounting with 7+ years in a shared services environment or consulting capacity.
  • Experience in productivity and performance management is highly desirable.
  • Project management skills and experience are essential.
  • A sense of urgency and creativity to handle project issues and adapt plans to meet objectives.
  • Analytical and problem-solving capacities to synthesize large quantities of complex data to generate meaningful insights.
  • Proven ability to interact with multiple levels of leadership both internally and externally and influence peers and senior management in a complex, geographically dispersed matrix organization.


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