Global Business Services Program Manager

hace 22 horas


Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo
Key Role in Company-Wide Program Office

This is a key role in our company-wide program office that supports the expansion of our shared services offerings to Thermo Fisher businesses.

The Global Business Services Program Manager will manage the execution of transition, process improvement, and other change programs and ensure successful program delivery.

They will be responsible for managing program activities and tracking critical program milestones. The role is critical in ensuring smooth program execution, including transitions, reengineering initiatives, automation projects or system implementations.

The job holder will collaborate with a wide range of stakeholders within and outside of Global Business Services, ensuring an integrated approach.

Primary Responsibilities:

  • Lead and execute assigned projects by preparing and maintaining project plans and defining deliverables.
  • Employ fit-for-purpose methodologies for each project.
  • Resolve complex issues and manage critical path processes as it relates to project delivery.
  • Identify and manage risks, issues, actions, and decisions, owning the escalation process in case of critical issues and driving mitigation strategies.
  • Influence key program stakeholders and ensure successful program implementation across workstreams and business groups.
  • Facilitate recurring program meetings.
  • Document and communicate project status and results.
  • Gather project information and ensure clear communication of outcomes (risks, issues, actions, and decisions).
  • Review project deliverables to ensure timely completion of milestones.
  • Manage regular reporting cadence and ad-hoc reports, including leadership reports and presentations.

Education and Experience:

A Bachelor's degree is required, preferably in a business-related field. Project Management/Sigma/Kaizen certification is desirable.

The ideal candidate will have ten plus years' experience managing complex, global programs and project initiatives. Experience in finance operations (OTC, PTP, FA, Inventory) or customer service is preferred, as is GBS experience and systems implementation knowledge.

Key Skills and Abilities:

  • Fluency in English (verbal and written).
  • Robust project management skills and capabilities, including planning tools, defining deliverables, business case, and baseline development.
  • Demonstrated experience in successfully managing complex, multidimensional projects.
  • Ability to work independently, within a team, and collaboratively across teams.
  • Capable of handling multiple projects and deadlines simultaneously.
  • Excellent presentation, verbal, and written communication skills across all levels of the organization.
  • Proven track record of following through on commitments.
  • Good planning, organizational, and time management skills.
  • Team player, able to work effectively with others.
  • Ability to deal with highly sensitive information in line with confidentiality expectations.


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About Thermo Fisher ScientificThermo Fisher Scientific established a Global Business Services (GBS) organization to provide consistent, exceptional service to its businesses. We are committed to delivering high-quality solutions and ensuring the smooth execution of programs.We have an exciting opportunity for a Business Project Manager III Leader to join our...


  • Santa Cruz, Costa Rica Transunion A tiempo completo

    **Job Overview**We are seeking a highly skilled Strategic Program Manager to drive business transformation and lead multiple, concurrent initiatives to achieve exceptional results.About the RoleDefine program roadmaps, goals, and KPIs in collaboration with stakeholders.Coordinate project execution, ensuring alignment with strategy, customer focus, and...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Overview**Thermo Fisher Scientific is a world leader in serving science, with a mission to enable our customers to make the world healthier, cleaner and safer. We are seeking an experienced Global Procurement Risk Manager to join our team.Compensation: $125,000 - $175,000 per year, depending on experience.Responsibilities:As a Global Procurement Risk...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About Thermo Fisher ScientificAt Thermo Fisher Scientific, our finance teams play a vital role in driving business decisions and achieving our mission of enabling customers to make the world healthier, cleaner, and safer. Our diverse and global presence offers significant opportunities for career growth and development. With revenues exceeding $40 billion,...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job DescriptionWe are seeking an experienced Digital Transformation Strategist to join our team in Global Business Services.About the RoleThis is a key leadership position that will play a critical role in driving digital transformation across the organization. As a Digital Transformation Strategist, you will be responsible for developing and implementing a...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About the RoleThe Senior Process Optimization Manager for Global Finance will play a key leadership role in defining and driving end-to-end optimal process design efforts across the Record to Report (R2R) workstream. This position will collaborate with Accounting Operations, Group/Division controllers, Compliance, Internal Audit, PPI, Automation, IT, and...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    The Thermo Fisher Scientific Customer Care Service CoE plays a pivotal role in driving commercial success and shaping the global Remote Service strategy. As the Senior Project Manager for Business Transformation, you will be responsible for defining a global standard for delivering service and value to customers across multiple businesses, geographies, and...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job SummaryThe Senior Manager, GBS Shared Services Productivity role is a key leadership position that drives productivity and operational effectiveness across GBS globally. This role will play a critical part in setting a higher standard for productivity and integrating data throughout GBS.The ideal candidate will have 10+ years of experience in finance or...

  • Strategic Program Manager

    hace 2 semanas


    Santa Cruz, Costa Rica Transunion A tiempo completo

    About TransUnionWe're a leading global risk and information solutions company that empowers businesses and consumers to make informed decisions.Our dynamic environment is driven by innovation, collaboration, and a passion for delivering exceptional results.The RoleWe're seeking a highly skilled Strategic Program Manager to join our team. As a key member of...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About the RoleWe are seeking an exceptional Global Director of Business Process Excellence to join our team at Thermo Fisher Scientific. In this critical role, you will be responsible for defining and executing a global SSC enablement strategy that supports the expansion and operational excellence of our shared services globally.Main ResponsibilitiesLead a...


  • Santa Cruz, Costa Rica Transunion A tiempo completo

    At TransUnion, we're seeking a highly skilled Strategic Business Development Manager to join our team. This is a full-time position with an estimated salary range of $120,000 - $180,000 per year.About the RoleWe're looking for a results-driven professional to drive strategic business initiatives and manage delivery planning. You will develop...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    **Job Title: Sr Procurement Program Manager****Band 8****Job Code: OPS.PROC.P08**At Thermo Fisher Scientific, we're empowering our customers to make a positive impact on a global scale. As a Sr Procurement Program Manager, you'll be part of a team that's making a difference in the world.**Key Responsibilities:**- Independently lead the program management and...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    The GBS Business Intelligence Manager will hold a key leadership role in driving performance analysis, analytics, and reporting throughout GBS Shared Services globally. The individual will lead a team responsible for developing and managing analytics, dashboards, performance metrics, and reporting needs of various teams globally and across different...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Program Manager RoleAs a Strategic Procurement Program Director at Thermo Fisher Scientific, you will be responsible for leading complex global programs and project initiatives within the Procurement function. Your key responsibilities will include defining deliverable structures, facilitating agreement of proposed solutions, and leading multiple projects at...


  • Santa Cruz, Costa Rica Transunion A tiempo completo

    About TransUnionTransUnion is a leading global provider of consumer credit information and risk management solutions. Job OverviewWe are seeking an experienced Project Manager to lead our business transformation initiatives, ensuring timely and cost-effective delivery of projects across multiple international regions. Key ResponsibilitiesProgram...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Job DescriptionWe are seeking a highly experienced Global Payroll Project Manager to lead strategic initiatives and drive business growth at Thermo Fisher Scientific. This is an excellent opportunity for a seasoned professional with expertise in payroll management, project coordination, and stakeholder engagement.About the RoleThe successful candidate will...


  • Santa Cruz, Costa Rica Transunion A tiempo completo

    Build a career in a dynamic environment where innovation and collaboration thrive.We are seeking a skilled Cloud Services Technical Product Manager to join our team at TransUnion.Key Responsibilities:• Develop and champion the product vision and strategy necessary to create and maintain a 12-month roadmap.• Support leadership across several agile teams...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    Global Payroll Project Manager Job SummaryThe Global Payroll Project Manager will have extensive project management experience within the payroll industry. This role facilitates collaboration among business units, legal, tax authorities, technical teams, vendors, and at various times, external consultants. Responsible for the implementation of Global Payroll...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About the RoleWe are seeking an experienced Global Procurement Strategy Lead to join our team at Thermo Fisher Scientific.Salary: $120,000 - $180,000 per annum (dependent on location and experience)Job DescriptionThe successful candidate will manage program management and execution for procurement imperatives and initiatives. They will operate as an internal...


  • Santa Cruz, Costa Rica Thermo Fisher Scientific A tiempo completo

    About Thermo Fisher ScientificWe are a leading provider of scientific instruments and life science products. Our Global Business Services (GBS) organization aims to deliver exceptional service to our businesses.