Freight Forwarding Coordinator
hace 3 días
Job Summary
We are seeking a Customer Service Representative - Logistics to join our Pixmob team. This role involves providing exceptional customer service, handling customer inquiries, and maintaining high customer satisfaction.
The ideal candidate will have a strong background in customer service, with experience in the freight forwarding industry. They will be able to communicate effectively in English and Spanish, and possess strong organizational skills and attention to detail.
If you are a team player, with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Answer customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and complete information to customers
- Maintain customer accounts and update records as necessary
- Follow up with customers to ensure satisfaction and resolve any remaining issues
- Collaborate with colleagues to achieve team goals and objectives
Requirements
- High School Diploma or equivalent
- 1-3 years of experience in customer service, preferably in the freight forwarding industry
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficient in Microsoft Office and other software applications
About Us
Pixmob is a leading provider of logistics services, dedicated to delivering exceptional customer experiences. Our team is passionate about helping businesses grow and thrive, and we are committed to making a positive impact on our community.
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