Specialist in Air Cargo Management

hace 3 días


San Francisco, Heredia, Costa Rica Hellmann Worldwide Logistics A tiempo completo

**Job Summary**

We are seeking a highly motivated and experienced Airfreight Hex Specialist to join our team at Hellmann Worldwide Logistics. In this role, you will be responsible for providing exceptional customer service, resolving complex issues, and maintaining accurate records.

**Key Accountabilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Track and trace shipments, identify and resolve any issues that may arise during transit.
  • Maintain accurate records of customer interactions and account information.
  • Collaborate with internal stakeholders to ensure seamless communication and coordination.

**Requirements and Qualifications:**

  • High School Diploma or equivalent required; 1-3 years of experience in the freight forwarding industry preferred.
  • Excellent verbal and written communication skills in English and Spanish.
  • Proven track record of providing exceptional customer service and resolving complex issues.
  • Strong organizational skills, attention to detail, and proficiency with Microsoft Office.

**Why Choose Us:**

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.


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