Freight Forwarding Expert
hace 3 días
**About the Role**
Hellmann Worldwide Logistics is seeking a skilled Airfreight Hex Specialist to join our team. As an Airfreight Hex Specialist, you will play a critical role in ensuring the smooth flow of air cargo operations.
**Responsibilities Include:**
- Providing exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
- Tracking and tracing shipments, identifying and resolving any issues that may arise during transit.
- Maintaining accurate records of customer interactions and account information.
- Collaborating with internal stakeholders to ensure seamless communication and coordination.
**Requirements for Success:**
- High School Diploma or equivalent required; 1-3 years of experience in the freight forwarding industry preferred.
- Excellent verbal and written communication skills in English and Spanish.
- Proven track record of providing exceptional customer service and resolving complex issues.
- Strong organizational skills, attention to detail, and proficiency with Microsoft Office.
**Benefits Package:**
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy.
- Opportunities for career advancement and professional growth.
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