Airfreight Operations Specialist
hace 3 días
Company Overview
Pixmob is a dynamic and innovative company that prioritizes its customers' satisfaction. We strive to provide exceptional service standards, maintain high customer satisfaction, and shape our sustainable impact.
Job Description
We are seeking a highly skilled Customer Service Representative - Logistics to join our team. As a key member of our logistics department, you will be responsible for answering customers' questions, fulfilling customer inquiries, and ensuring customer satisfaction.
The ideal candidate will have excellent verbal and written communication skills in English and Spanish, with proven customer support experience. You will be able to understand Courier service, product, systems, and procedures, as well as Invoicing process.
You will also possess strong organizational skills, attention to detail, and proficiency with Microsoft Office. If you are self-confident, creative, and innovative, with excellent customer service skills, we want to hear from you
Required Skills and Qualifications
- High School Diploma
- 1-3 years of previous experience in freight forwarding industry preferred
- Completion of any industry-related course is a plus
- Excellent verbal and written communication skills in English and Spanish
- Proven customer support experience
- Understand Courier service, product, systems, and procedures
- Understand Invoicing process (CW1 Knowledge is a plus)
- Excellent organizational skills and attention to detail
- Proficient with Microsoft Office
Benefits
We offer a comprehensive benefits package, including opportunities for growth and development, a positive work environment, and competitive compensation.
Others
Pixmob is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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