Products and Solutions Manager

hace 2 días


San José, San José, Costa Rica Mastercard A tiempo completo

At Mastercard, we're on a mission to connect and power an inclusive, digital economy that benefits everyone, everywhere. Our Central America and Caribbean Customer Solutions Center is looking for a talented Products and Solutions Manager to join our team.

As a key member of our Cybersecurity and Intelligence (C&I) team, you'll be responsible for bringing the best of Mastercard's C&I Solutions to our customers. Your primary objective will be to make Mastercard the safest, simplest, and smartest way to pay by developing products and services that grow and protect our network, increase trust, reduce fraud, improve authorization, and offer our customers the right tools to advance on digital security and experience.

Your key responsibilities will include:

  • Enabling and supporting sales teams with Cybersecurity and Intelligence Solutions
  • Responsible for launching, expanding use, and optimizing Mastercard solutions in Customers
  • Work closely with sales teams to develop and manage pipeline for new and existing C&I solutions
  • Enable sales teams with content and training required to execute product and market sales objectives
  • Serve as C&I's expert and support advanced sales opportunities as needed
  • Develop next-gen market strategy for C&I and lead corresponding execution of product go-to-market plans
  • Work with regional product & sales teams on opportunities to package services for customer segments
  • Work with regional product & sales teams on opportunities to develop distribution partnerships

If you have a passion for security, innovation, or digital payments, and are ready to develop and deliver safer and simpler ways for consumers to pay, we want to hear from you

As a successful candidate, you'll have:

  • Strong analytical and problem-solving ability
  • Experience in fraud management and cyber security products
  • Strong understanding of the payments industry and digital payments
  • Superior communication and interpersonal skills
  • Highly motivated, self-starter with a proven track record of delivering success while operating within a team environment
  • Bachelor's degree or equivalent experience
  • Travel: Up to 20%


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