Customs and Trade Operations Manager

hace 3 semanas


San José, San José, Costa Rica Johnson And Johnson A tiempo completo
Job Description

Job Title: Customs and Trade Operations Manager

Location: San Jose, Costa Rica

About Us: Johnson & Johnson is a global healthcare leader dedicated to improving the lives of people around the world. We are committed to innovation, quality, and customer satisfaction.

Job Summary: We are seeking a highly skilled Customs and Trade Operations Manager to join our team in San Jose, Costa Rica. The successful candidate will be responsible for implementing and managing all import and export operations for our Costa Rica manufacturing site at the Free Trade Zone facility.

Key Responsibilities:

  • Implementation and management of all import and export operations for Costa Rica Manufacturing Site at FTZ Facility, Medical Devices sector.
  • Process Management: Develop, implementation and maintenance of procedures, work instructions, R&R, Job Descriptions, Hiring, Training, to ensure Free Trade Zone regulation adherence, controls, reports, audit attendance and preparation.
  • Logistics Providers Services Set up and Relationship Management: Procedures, Agreements, Master Data, Purchase Order, Financial Controls, covering the activities, controls and reports to comply with Free Trade Zone J&J responsibilities.
  • Communication with strategic internal stakeholders (Franchises, Planning, Procurement, Quality, Warehousing, Trade Controls, Health Care Compliance, Finance, etc.) and external providers and authorities (originating companies, freight forwarders, customs broker, local customs and free trade zone authorities).
  • Guarantee compliance with local regulation/ free trade zone regime and J&J Policy, standards, and procedures; coordinate any regulatory / customs needs to ensure shipments 100% compliance with all local regulation.

Requirements:

  • College / University Degree in any International Trade, Logistics, Customs, Industrial engineering, Supply Chain related fields (incl. business administration or economics)
  • MBA or Master Degree in Logistics, Supply Chain, Transportation (plus)
  • SAP knowledge (plus)
  • 10 years of experience in trade operations / international trade or other logistics related fields
  • 6 years of related experience in customs operations preferable under Free Trade Zone Regime
  • In-depth knowledge in Costa Rica of Free Trade Zone regulation, customs procedures, international trade regulations, transportation and trade compliance requirements.
  • Project management skills, PMI or FPX Certification is a Plus.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.
  • Strong leadership skills driving operational excellence, promoting a culture of compliance, efficiency, and continuous improvement within the team.
  • Ability to adapt to changing priorities and work independently in a fast-paced environment.
  • Valid driver's license.
  • At least 3 years of driving a car experience, preferably in highway zones (between 80 and 110 km/h) and with standard vehicles.

What We Offer: We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and cover letter, to our website.


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