Strategic Territory Operations Specialist

hace 2 días


San Francisco, Heredia, Costa Rica Uber A tiempo completo

Cornershop by Uber is a leading home delivery service platform that offers flexibility and freedom to its users. As a fast-growing company operating in multiple countries, we are committed to innovation and continuous improvement.

We are looking for a highly skilled Strategy & Operations Coordinator to join our team. In this role, you will work closely with the Territory Team to develop and implement strategies that drive local metrics and results. You will be responsible for fine-tuning and tracking progress on initiatives, doing fast-paced and agile work to achieve business goals.

This is a critical role that requires a combination of data analysis, critical thinking, creative problem solving, strong execution, and interpersonal skills. You will need to work effectively with multiple partners across the business, including Central Operations Team and Commercial Teams.

The key responsibilities of this role include:

  • Developing, optimizing, and executing city-specific processes and campaigns to support national initiatives;
  • Tracking and supervising week-over-week progress on key territory metrics, providing transparency and problem-solving upon necessity;
  • Shifting focus between User, Merchant, and Courier operations within a specific area or city, according to priorities;
  • Buidling, maintaining, and communicating detailed reporting models to assist city, geo, and expansion efforts;

To succeed in this role, you will need to have a proven track record in quantitative fields, such as startup, strategy, operations, analytics, consulting, or engineering. You should also possess data-driven decision-making ability, sound business judgment, and experience problem solving, prioritizing, and deconstructing complex problems.

Furthermore, you will need to have strong communication skills, analytical mindset, self-starter qualities, and high adaptability to change. Proficiency in English and Spanish is required, while SQL proficiency is strongly needed, and R/Python mastery is a plus. Familiarity with data visualization tools like Tableau and Looker is also beneficial.



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