Strategic Financial Operations Specialist

hace 7 horas


San Francisco, Heredia, Costa Rica Citi A tiempo completo

About Citi:

Citi is a global bank with a brain and a soul, creating economic value that is systemically responsible and in its clients' best interests. The bank touches every region of the world and every sector that shapes daily life, making its Enterprise Operations & Technology teams essential to its mission.

The company's technology solutions are the foundation of everything it does. It keeps the bank safe, provides technical tools for employees to be successful, designs digital architecture, and ensures platforms offer a first-class customer experience. Its operations teams manage risk, resources, and program management, focusing on enterprise resiliency and business continuity.

Citi Shared Services (CSS) is a vital partner to Corporate Finance and Human Resources organizations. It ensures financial and human resources operations and processes throughout the entire employment life cycle are carried out through world-class, scalable operations. CSS delivers excellence in mission-critical, global products and local services for 84 countries, managing the governance of the Citi Solutions Center Network, which serves 98,000 employees.

The company's diverse profile of products and services touches every Citi employee. Its strategic priorities include enhancing safety and soundness standards, elevating leadership and manager capabilities, and designing innovative solutions to eliminate pain points. This enables Citi to continually raise the bar.

To achieve this, Citi is implementing cutting-edge digital tools, exploring dynamic reporting capabilities and self-service platforms, and adopting forward-compatible behaviors while modeling a customer-centric mindset. Ninety percent of the CSS family calls one of its strategic hubs home, offering unique energy and development opportunities. Each hub has a strong sense of community, reflecting Citi's long-standing commitment to diversity.

In line with this vision, the Global Process & Stakeholder Management (GPSM) function within Finance Risk Shared Services (FRSS) partners with Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms, and results.

This team defines key controls, operational metrics, and organizational metrics for the defined processes, aligning with the Finance Target Operating Model and Consent Order strategic initiative. As a senior position within GPSM, the Ledger Aggregation & Integrity Strategy (LAIS) lead will report directly to the GPSM-FBR-LAI Data Controllership Remediation Lead within the GPSM team.

Job Description:

The Ledger Aggregation & Integrity Strategy (LAIS) lead participates in transformation initiatives, partnering with GPSM Process Leads, GPO, and the Consent Order Project teams to design and implement the future state global process, including governance and operating model. This role ensures standardized, efficient, and well-controlled processes that support the integrity and control of Citi's financial data.

Key Responsibilities:

  • Leadership role in analyzing and developing remediation plans to address gaps in the Consent Order analysis
  • Update key resource materials and implementation of critical changes to operational procedures and governance documentation
  • Active participation in working group sessions, strategy planning, and reviews to identify and create action plans and commitments to Consent Order targets
  • Participate in cross-functional working groups among Data, Infrastructure, Process, and Governance standardization for key reporting functions, including Books & Records, Reporting, and Data
  • Responsible for updating project plans and key milestones related to project completion
  • Identify process improvement efforts and coordinate and streamline control activities across business and functional lines resulting from changes in operation model

Day-to-Day Responsibilities:

  • Review daily project plans and key milestones
  • Educate stakeholders on project status and progress

Compensation: $95,000 - $120,000 per year, depending on location and qualifications



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