Senior Human Resources Business Partner

hace 4 días


Alajuela, Alajuela, Costa Rica Snap Finance A tiempo completo

About Snap Finance

Snap Finance is a leading provider of consumer retail finance solutions, harnessing the power of data to empower consumers of all credit types. Our proprietary decision-making platform uses machine learning and non-traditional risk variables to create a holistic view of each customer.

Company Culture

We have a strong supportive culture that values innovation, business success, and employee empowerment. Our approach is working, and we're looking for talented individuals to join our team.

Job Summary

The Senior Human Resources Business Partner will specialize in managing the relationship between employees and the organization. Responsibilities include providing guidance for management on worker discipline and termination, as well as engaging with business leaders to help execute people strategies around talent management and organizational change.

Key Responsibilities

  • Develop and implement people strategies that contribute to organizational success
  • Work closely with teams to improve engagement, build morale, and increase productivity and retention
  • Coach and lead people leaders through people-related topics, supporting them in their own skill development in Employee Relations, Engagement, and Change Management
  • Partner with legal counsel as needed to address complex employee relations issues and mitigate legal risks
  • Build trusting work relationships, serve as a problem-solver, and collaborate with key investigative partners
  • Consult, guide, and influence talent decisions and deliver people solutions
  • Provide guidance in performance management, support to leaders in coaching, counseling, disciplinary actions, conflict resolution, and HR policies, procedures, and best practices
  • Collaborate with business leaders to resolve complex people relations issues, including conducting effective workplace investigations

Requirements

  • 7+ years' experience in Employee Relations, HR Business Partner, HR Generalist, or similar roles within a technical environment
  • Bachelor's degree in HR, Administration, or related field
  • Experience and knowledge of Costa Rica labor legislation and legal regulations
  • Strong business acumen with experience partnering business leaders and HR experts
  • Proficiency with HRIS and other HR-related software
  • Ability to challenge the status quo in a constructive manner using a consultative professional approach
  • Strong leadership capabilities, coaching, conflict resolution, and relationship management skills
  • Outstanding communication skills
  • Use sound judgment and appropriate conflict management skills when dealing with difficult and challenging people matters
  • Excellent time management skills with proven organizational and multi-tasking proficiency

Preferred Qualifications

  • HR certification is a plus
  • Knowledge of Agile methodology


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