Technical Support Specialist

hace 2 meses


San Francisco, Heredia, Costa Rica 1170 Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

About the Role

We are seeking a skilled and empathetic Technical Support Specialist to join our team at Kyndryl. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our clients, resolving issues, and ensuring their satisfaction.

Key Responsibilities

  • Provide technical support to clients via phone, email, and chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain knowledge of our products and services

Requirements

  • Knowledge of Windows, Mac, or Linux operating systems
  • Support help desk experience
  • Troubleshooting and problem-solving skills
  • Excellent communication and customer service skills

What We Offer

At Kyndryl, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.



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