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About the Role
We are seeking a skilled and empathetic Technical Support Specialist to join our team at Kyndryl. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our clients, resolving issues, and ensuring their satisfaction.
Key Responsibilities
- Provide technical support to clients via phone, email, and chat
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex issues
- Develop and maintain knowledge of our products and services
Requirements
- Knowledge of Windows, Mac, or Linux operating systems
- Support help desk experience
- Troubleshooting and problem-solving skills
- Excellent communication and customer service skills
What We Offer
At Kyndryl, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional technical support, we encourage you to apply for this exciting opportunity.
