Technology Transformation Leader

hace 4 días


San José, San José, Costa Rica Microsoft A tiempo completo

**Job Description**

We are looking for a seasoned Microsoft Cloud Expert to join our team. As a key player in our organization, you will be responsible for leading technical efforts and driving business results.

Key Responsibilities:

  • Independently identify and anticipate issues and advise customers to operate and optimize performance in accordance with Microsoft best practices.
  • Collaborate with customers and internal stakeholders to define success and future course of action.
  • Role model operational excellence through compliance to established processes and support organizational priorities.
  • Provide input and insights for improvement.

Requirements:

  • Bachelor's degree in Computer Science, Engineering, Business, or related field AND 4+ years experience in IT consulting/support, systems administration, network operations, software development/support, or related field.
  • 5+ years of experience in Unified Communications, Telephony, customer support, customer success management, or technical discipline.
  • Technical certification in Cloud (e.g., Microsoft, Amazon Web Services (AWS), Google, Voice certifications).
  • Unified communications/Telephony industry certifications.


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