Technology Transformation Leader
hace 4 días
**Job Description**
We are looking for a seasoned Microsoft Cloud Expert to join our team. As a key player in our organization, you will be responsible for leading technical efforts and driving business results.
Key Responsibilities:
- Independently identify and anticipate issues and advise customers to operate and optimize performance in accordance with Microsoft best practices.
- Collaborate with customers and internal stakeholders to define success and future course of action.
- Role model operational excellence through compliance to established processes and support organizational priorities.
- Provide input and insights for improvement.
Requirements:
- Bachelor's degree in Computer Science, Engineering, Business, or related field AND 4+ years experience in IT consulting/support, systems administration, network operations, software development/support, or related field.
- 5+ years of experience in Unified Communications, Telephony, customer support, customer success management, or technical discipline.
- Technical certification in Cloud (e.g., Microsoft, Amazon Web Services (AWS), Google, Voice certifications).
- Unified communications/Telephony industry certifications.
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