Salesforce Business Transformation Leader
hace 6 días
Transform business outcomes with Salesforce expertise. At Smith+Nephew, we design and manufacture technology that empowers limitless possibilities. Are you driven to make a global impact?
In this position, you will lead the delivery, operation, and support of upcoming CRM projects and services, collaborating closely with Americas Commercial and CRM development teams, and delivering scalable and sustainable solutions.
This is a P4 level role.
- Work with commercial teams to gather business requirements, prioritize a development backlog, and plan a delivery schedule for the business.
- Design CRM solutions in areas such as Account Planning, Customer Segmentation, Territory Management, Pipeline Management, Opportunities Management, Customer Master Data, Marketing Automation, and Service Cloud.
- Lead all aspects of solution architecture and CRM implementation design, working with technical architects to follow defined SDLC.
- Evaluate and leverage CRM emerging technologies to support the company's growth and strategy.
The ideal candidate will be an inspiring leader who drives innovation and adoption of CRM by providing valuable strategies and solutions.
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