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Salesforce Administrator

hace 1 mes

San José, San José, Costa Rica Arketek A tiempo completo

Welcome
Thank you for your interest in the **Salesforce Administrator **position.
Please complete the following questionnaire.
Your responses will be kept confidential and will only be used for recruitment purposes.
**Job Summary**:
**Responsibilities**:

- Collaborate with cross-functional teams to comprehend and gather business requirements.
- Design, configure, and customize Salesforce solutions with a specific focus on building automations using Salesforce Flow to meet project objectives and enhance user experience.
- Implement and maintain security settings, user profiles, and access controls in adherence to best practices.
- Lead data management initiatives, ensuring data integrity, accuracy, and cleanliness across the Salesforce platform.
- Provide ongoing support and troubleshooting for end-users, addressing inquiries, issues, and system enhancements.
- Work closely with stakeholders to identify opportunities for process improvement and implement efficiency measures within the Salesforce environment.
- Leverage Salesforce Flow to create efficient and effective automations that streamline processes and enhance overall system functionality.
- Develop and enforce validation rules to ensure data integrity and accuracy across the Salesforce platform.
- Stay current with Salesforce updates, releases, and best practices to continuously enhance platform capabilities, particularly in the realm of automation through Flow.
**Requirements**:

- 4+ years of experience as a Salesforce Administrator.
- Bachelor's degree in a related field.
- Strong knowledge of Salesforce Sales Cloud and Service Cloud.
- Experience with 3rd party integrations.
- Strong proficiency with Google Suite and Microsoft Suite.
- Comfortable using a task management software (ClickUp, Trello, Jira, etc).
- Excellent communication skills and comfortable being client-facing.
- Ability to work independently and in a team.
- Ability to create estimates based on requirements.
- Proven ability to deliver projects on time and within scope, with a focus on exceeding customer expectations.
- Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
- Self-motivated, with a thirst for knowledge.
- Willing to skill up, take on new clouds, and learn new skills.
**Bonus skills**:

- Experience with FSL
- Experience with Pardot
- Experience with CPQ.
- Experience with Salesforce Maps.
- Experience with Experience Cloud.
- Experience with Consumer Goods Cloud
- Experience with Marketing Cloud
- Experience with Digital Engagement

**Required Certifications**:

- Salesforce Certified Administrator

**Language Proficiencies**
- Fluent in English
- Spanish / French would be a plus

**Benefits**:

- Competitive salary with a bonus structure.
- Working with a startup and closely with the Executive team.
- 100% remote work.
- Health & dental insurance.
- Paid time off.
- Self-motivated culture that values professional, responsible, trustworthy, transparent and responsive team members.
- Collaborate with cross-functional teams to comprehend and gather business requirements.
- Design, configure, and customize Salesforce solutions with a specific focus on building automations using Salesforce Flow to meet project objectives and enhance user experience.
- Implement and maintain security settings, user profiles, and access controls in adherence to best practices.
- Lead data management initiatives, ensuring data integrity, accuracy, and cleanliness across the Salesforce platform.
- Provide ongoing support and troubleshooting for end-users, addressing inquiries, issues, and system enhancements.
- Work closely with stakeholders to identify opportunities for process improvement and implement efficiency measures within the Salesforce environment.
- Stay current with Salesforce updates, releases, and best practices to continuously enhance platform capabilities, particularly in the realm of automation through Flow.