Digital Transformation Expert

hace 3 días


San José, San José, Costa Rica Microsoft A tiempo completo

Company Overview

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Microsoft is a leader in the technology industry, committed to empowering every person and organization on the planet to achieve more. Our company culture values respect, integrity, and accountability, creating an inclusive environment where everyone can thrive.

Sales Description

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This role involves driving digital transformation momentum for our customers, partners, and Microsoft by selling best-in-class cloud services and platforms. You will work closely with our most important customers within our enterprise organization, leveraging your exceptional sales skills and deep understanding of enterprise needs to achieve sales targets and drive customer success.

Responsibilities

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  • Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction through digital sales excellence.\
  • Meet operational standards and maintain reporting accuracy for key metrics, including response rates, prospecting activity tracking, pipeline, conversion, velocity, and accuracy.\
  • Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximizes attainment of strategic goals and delivers competitive business insights, trends, and analysis.\
  • Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.\
  • Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.\
  • Effectively turn prospects and qualified digital leads into customers, providing a seamless experience throughout the sales process.\
  • Stay up-to-date with the latest Microsoft products and solutions, leveraging this knowledge to promote the benefits of our offerings to customers and help them unlock the full potential of their front-line workforce.\


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