Temporal Collections and Cash Application Professional
hace 6 días
We are seeking a highly skilled AR Collections Operations Assistant to support our AR operations in North America. As a key member of our team, you will analyze payment differences, perform cash clearings, and provide exceptional customer service. You will also work closely with collectors, vendors, and internal teams to ensure smooth collections processes.
Responsibilities:
1. Analyze deductions and credits notes, including basic analysis of payment differences and cash discount calculations.
2. Provide exceptional customer service through email correspondence, phone calls, and face-to-face interactions.
3. Assist in collections processes, including contacting customers, sending emails using approved templates, and supporting collectors.
4. Apply payments and send basic emails as part of the cash application process.
5. Request and collect information from vendors and internal teams to support collections processes.
Requirements:
* Intermediate to advanced Excel skills, with 1-2 years of experience.
* Basic to intermediate English language proficiency, with 1-2 years of experience.
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