Application Support Engineer

hace 4 meses


Santa Ana, Costa Rica Western Union A tiempo completo

**Application Support Engineer - Santa Costa Rica**

Would you like to invest your IT expertise in a role in which you can enable the smooth operations of an organization’s corporate systems? Are you ambitious to work for a truly market-leading company? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive Then, it’s time to join Western Union as an Application Support Engineer.

**Western Union powers your pursuit.**

**Role Responsibilities**:

- Act as an innovator, disruptor, and executioner in informing and driving all aspects of our technical strategy.
- Demonstrate strong capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards.
- Make appropriate product and business trade-offs and give technology direction that leads to measurable product and business outcomes.
- Strong emphasis on the customer journey, product quality, performance tuning, troubleshooting, and continuous development
- Define, design, and implement complex, multi-tier distributed software systems throughout all phases of the software development process.
- Thorough code reviews.
- Coach and mentor junior engineers.
- Be a culture champion on the team and across the company.

**Role Requirements**:

- Bachelor’s in Computer Science or related fields with 5+ years of related professional experience.
- Excellent understanding of computer science fundamentals, data structures, and algorithms.
- Demonstrated experience in C/C++ (General Knowledge), Powershell scripting (for Tanium tasks), and SQL.
- Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance with emerging technology standards.
- Able to operate at highly varying levels of abstraction from business strategy to product strategy to high-level technical design to detailed technical design to implementation.
- Hands-on experience in building a microservices-based architecture and platform developed and deployed at scale.
- Experience with agile development methodologies with Test Driven Development (TDD) and CI (Continuous Integration)/CD (Continuous Delivery)
- Ability to work in a fast-paced, iterative development environment, adapt to changing business priorities, and thrive under pressure.
- Team player with strong analytical, verbal, and written communication skills.
- Experience in the Financial Services industry preferred.

**We make financial services accessible to humans everywhere. Join us for what’s next.**

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

**Benefits**

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

Your Costa Rica
- specific benefits include:

- Asociación Solidarista
- Paid time off including extended maternity leave
- In house company doctor services
- Continuing Education
- Transportation services options
- Parking spaces
- Hybrid model work
- Flexible Working Schedules if applicable
- Referral Program award
- Employee Resource Groups (ERG) and committees to volunteer with
- Carpooling Program
- Price Smart membership
- Pan American Medical and Life insurance
- Cafeteria Subsidy

LI-DJ1


  • Reporting Support

    hace 3 meses


    Santa Ana, Costa Rica Infotree Global Solutions A tiempo completo

    **Responsibilities**: - Report creation and basic analysis of results, as to understand if logic is correct, based on training. - Maintain large lists of internal and external recipients, including sharepoints. - De-bug of current reports (excel macros, powerbi, knime) - Optimization and Automation of current reports and new needs. **Requirements**: -...

  • Associate Engineeer

    hace 4 meses


    Santa Ana, Costa Rica Atmos International A tiempo completo

    Atmos International is a highly successful worldwide engineering technology and service supplier to the blue-chip companies in the oil, gas, aviation, water, and chemical industries. Our state-of-art technology includes pipeline leak and theft detection, hydraulic simulation, pig tracking, batch tracking, optimization, and gas management systems. Due to the...


  • Santa Ana, Costa Rica Nitel A tiempo completo

    **the position** We pride ourselves on our amazing team, the driving force behind our growth and our awesome brand. As a member of the Managed Services Center (MSC) team, you will provide support for our customers complex networks. This support will include active monitoring of the customers networks, proactive response to events, evaluating network...


  • Santa Ana, Costa Rica Nitel A tiempo completo

    **work hours**:Monday - Friday, 9am - 6pm CT **the position** We pride ourselves on our amazing team, the driving force behind our growth and our awesome brand. As a member of the Managed Services Center (MSC) team, you will provide support for our customers complex networks. This support will include active monitoring of the customers networks, proactive...


  • Santa Ana, Costa Rica NearLinx A tiempo completo

    Key Responsibilities: Lead and manage the Tier 1 NOC team, ensuring 24/7/365 monitoring, incident response, and resolution according to SLAs. Oversee the Help Desk operations for Office 365 support, providing guidance and troubleshooting to resolve issues efficiently. Develop and maintain operational procedures and documentation for the NOC and Help Desk...


  • Santa Ana, Costa Rica NearLinx A tiempo completo

    Key Responsibilities: Lead and manage the Tier 1 NOC team, ensuring 24/7/365 monitoring, incident response, and resolution according to SLAs. Oversee the Help Desk operations for Office 365 support, providing guidance and troubleshooting to resolve issues efficiently. Develop and maintain operational procedures and documentation for the NOC and Help Desk...

  • Accountant

    hace 4 meses


    Santa Ana, Costa Rica Hultec Group A tiempo completo

    **Position Title: Accountant**: **Classification: Exempt**: **Status: Regular Full-time**: **Location: San Jose, Costa Rica (Terramix, S.A. ) On-Site**: **COMPANY OVERVIEW** Hultec is a global organization with products sold in over 100 countries, a leading designer, manufacturer and distributor of gaskets, pipe sealing solutions and other rubber products...


  • Santa Ana, Costa Rica Hultec Group A tiempo completo

    **Position Title**:Talent Management Specialist **Classification**:Exempt **Status**:Regular Full-time **Location**: San Jose, Costa Rica (Terramix, S.A. ) **On-Site** **COMPANY OVERVIEW** Hultec is a global organization with products sold in over 100 countries, a leading designer, manufacturer and distributor of gaskets, pipe sealing solutions and...


  • Santa Ana, Costa Rica NearLinx A tiempo completo

    Job Title: NOC and Help Desk Team Lead for Managed ServicesJob Summary:We are seeking an experienced NOC and Help Desk Team Lead to join our Managed Services team. The successful candidate will be responsible for leading and managing the Tier 1 NOC team, ensuring 24/7/365 monitoring, incident response, and resolution according to SLAs. Additionally, they...


  • Santa Ana, Costa Rica Western Union A tiempo completo

    **Senior Information Security Analyst **- Santa Ana, Costa Rica** Are you a Cyber defense expert with a focus on enhancing security? Can you solve complex problems creatively while adhering to the most advanced industry standards? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated,...

  • Teacher of Primary

    hace 2 meses


    Santa Catalina, Costa Rica The British School of Costa Rica A tiempo completo

    The British School of Costa Rica is seeking a talented, enthusiastic and dynamic Teacher of Primary (Key Stage 2) to join our primary teaching faculty in January of 2025. The successful candidate will join a stable and friendly teaching faculty that provides ongoing support and professional development. With an average class size of approximately 18...