Cybersecurity Operations Specialist

hace 13 horas


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

Job Overview

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The Cybersecurity Technology Operations team at 3M is seeking a highly skilled professional to join our world-class Information Security, Risk and Compliance organization. As a key member of the team, you will play a critical role in the ongoing design, implementation, and support of 3M's IT Cybersecurity infrastructure.

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About the Role

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This position requires a high-level understanding of how various technologies work together, including Active Directory, Single Sign-on, Group Policy, Secure Web Gateway, PKI, MFA, and more. You will be responsible for managing break/fix and support cases for our Cybersecurity technologies, supporting Active Directory, SSO, and MFA infrastructure and configurations, processing Certificate Requests, monitoring and responding to automated alerts and metrics, managing reporting of service level metrics, and serving in an on-call rotation.

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Responsibilities

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  • Participate in a global collaborative team to manage break/fix and support cases for Cybersecurity technologies.">
  • Support Active Directory, SSO, and MFA infrastructure and configurations.">
  • Process Certificate Requests.">
  • Monitor and respond to automated alerts and metrics.">
  • Manage reporting of service level metrics.">
  • Serve in an on-call rotation, including evening or weekend hours.">
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Qualifications

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To be successful in this role, you will need:

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Basic Qualifications

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  • A High School Diploma, Bachelor's Degree, or higher from an accredited institution.">
  • Minimum 2 years of experience with infrastructure or system administration for a large-scale corporate environment.">
  • Minimum 5 years of experience in user troubleshooting and support for a large-scale corporate environment.">
  • Intermediate administrative knowledge of Active Directory, Azure AD, LDAP, Group Policy, Windows and Linux server management, TCP/IP, DNS, SSO, and MFA.">
  • Knowledge of Incident, Problem, Change, and Release management.">
  • Advanced English language skills (C1).">
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Preferred Qualifications

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  • Strong analytical skills.">
  • Three (3) years of IT Security experience.">
  • Prefer 2-3 years of experience with system administration for a large-scale Active Directory infrastructure (~20,000+ users).">
  • Knowledge of security best practices and technologies.">
  • Experience scripting system administration tasks in PowerShell or VBScript.">
  • Knowledge of virtualization (VMware).">
  • Working knowledge of Linux desirable.">
  • Knowledge of networking, including DNS, DHCP, RADIUS, and firewalls.">
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Benefits

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At 3M, we offer a range of benefits to support your well-being and career growth, including Work Your Way flexibility, which allows you to choose where and when you work best.

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Equal Employment Opportunity

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3M is an equal opportunity employer that welcomes applicants from diverse backgrounds and provides opportunities for advancement without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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