Global Case Management Program Coordinator

hace 1 semana


San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Amzn Support Srvcs Costa Rica is seeking an experienced professional to join our Disability and Leave Services (DLS) team as a Team Lead. The successful candidate will be responsible for driving process improvements, leading cross-functional teams, and developing training programs to enhance quality and productivity.

Responsibilities:
  • Develop and implement process improvements to increase customer satisfaction and streamline operations.
  • Lead cross-functional teams to influence site and country procedures.
  • Develop and implement training programs to enhance team capabilities.
  • Manage and ensure high service delivery and execution.

The ideal candidate will possess strong leadership skills, a proven track record of managing teams, and excellent communication and interpersonal skills.



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