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Program Coordinator

hace 1 mes

San José, San José, Costa Rica Jll A tiempo completo

About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate.
We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.
As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That's why we're committed to our purpose to shape the future of real estate for a better world.
We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.
And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Reporting to the Assistant Program Manager, the Program Coordinator works closely with internal vendors and key stakeholders to facilitate and support Amazon events taking place in key buildings within Amazon corporate offices.
The Program Coordinator responds to customer requests and inquiries to ensure on-site events are executed smoothly and professionally.
Responsible for the coordination of resources to ensure spaces are cleaned, set and ready for events.
Committed to event related projects such as documenting trends, recognizing opportunities for process efficiencies, and improving policies and procedures related to internal events and spaces.
Schedules, maintains and updates calendar appointments to improve time management and coordination/communication with vendor partners supporting the eventspaces
Reviews, updates, schedules and approves event requests received from Amazon eventplanners
Provides initial response and support related Amazon eventinquiries
Assigns events to regional Program Coordinators asappropriate
Daily coordination and organization ofevents
Creates and updates documents to track metrics, clarify procedures, provide information, organize team tasks, and others as needsarise
Provides remote event support
Processes work orders and event related troubletickets
Supports and maintains good inter-vendor communications between Facilities, Catering, AV, Reception, Janitorial and Engineering asrequested
General office duties and support of events team as assigned bysupervisors

**Essential Knowledge and Skills**:
Ability and attentiveness tomulti-task
Interact with employees, visitors and contractors with poise anddiplomacy
Interpret instructions in written, oral, diagrammatic or scheduleform
Possess initiative to assume additionalresponsibilities
Set priorities and meetdeadlines
Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, and other requested softwareprograms
Perform basic business math such as compute discount, interest, percentage andprofit/loss
Communicate effectively both verbally and written
Possess excellent grammar and proofreadingabilities

Experience
2+ years' experience event coordination or event administrativesupport
2+ years' experience facilities management is aplus
Must be proficient with MicrosoftOffice
High level of accuracy and attention todetails
Positive, professional, customer-service orientedpersonality
Excellent interpersonal and communicationskills
Ability to work independently, at times, with littledirection

Bachelor's Degree or equivalent 4 years of experiencepreferred

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.