Client Support Liaison

hace 4 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Experian is the world's leading global information services company, transforming data into solutions that facilitate transactions, ensure financial safety, and improve lives.

This role is part of our Customer Support team, which provides critical support to Experian customers, addressing client requests, and ensuring requirements are met.

The ideal candidate will have advanced problem-solving, analytical, and customer service skills, as well as strong English language skills, both verbal and written.

Responsibilities:

  • Document and communicate solutions to internal and external clients
  • Serve as a liaison between customers and collectors
  • Ability to work effectively within a diverse team

Qualifications:

  • High School Diploma or equivalent
  • Minimum 1 year of call center experience
  • Prior experience in Collections is preferred


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