Client Support Services Representative

hace 4 semanas


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
You will act as the point of contact for internal clients, account executives, and sales organizations by providing client data to manage their relationships.
Work closely with stakeholders across organizations in order to provide a comprehensive and seamless reporting support experience.
**What you'll do**:

- **Provide support to the Sales Organization by providing client data to manage their relationships.
**:

- **Obtain & manage data from various sources to provide meaningful insights.
**:

- **Prepare executive summary reports and presentations to Client Relationship Managers and Accounts Executives.
**:

- **Prioritize and coordinate execution of requests for a timely and accurate service delivery.
Handle rush requests to support requester needs.
**:

- **Execute bots and macros to assist reports creation.
**:
**What experience you need**:

- Bachelor's degree
- 1+ years of back office or customer service experience.
(USA-CAN)
- English skills both oral and written (B2)
- Typing 25+ words per minute.
- 6-month experience in Microsoft Office Excel basic Intermediate level.
**What could set you apart**
- Knowledge of Salesforce.
- Knowledge of Microsoft (Word, PowerPoint) and/ or Google Suite.
- Strong attention to detail.
We offer comprehensive compensation and healthcare packages, on-site doctor, paramedics service 24/7, life insurance, gym facilities, collaborative workspaces, free transportation and parking, subsidized cafeteria, solidarity association, and organizational growth potential through our online learning platform with guided career tracks.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



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