Compliance Associate
hace 1 día
We are a multinational technology company dedicated to delivering customer satisfaction through safe and compliant products. Our recruitment team works with various jurisdictions, requiring proficiency in English.
Job SummaryThis is a full-time, hourly position based in Costa Rica, involving back-office tasks. To be eligible for consideration, applicants must be located and authorized to work in Costa Rica. Our team prioritizes growth in a safe environment for both associates and customers.
Product Assurance RoleWe seek to protect customers, associates, and partners from unsafe products. Our teams provide technical expertise, pioneer innovative solutions, and deliver strategic execution across our global supply chain. Emphasis is placed on improving the experience for Amazon's Selling Partners. H3SC Compliance ensures Amazon transactions satisfy legal and safety requirements according to regulatory guidelines.
Key Responsibilities- Classification of ASINs through Rule Writing, manual reviews, and customer feedback.
- Ensuring transactions meet required documentation for trade purposes.
- Identifying potential risks of items offered in the Amazon Catalog and eliminating any safety hazards for customers.
- Verify imported products comply with legal requirements and have been properly entered into destination countries.
- Classify products based on hazardous risk for safe storage and transportation.
- Remove or escalate unsafe products to protect customers.
- Identify and remove products violating Restricted Products policies.
- Provide classification guidance for complex ASINs.
- Troubleshoot transport and storage classification issues.
- Implement improvement opportunities and automation to enhance process efficiency and quality.
- Responsible for quality, root cause analysis, and corrective actions.
- Train and mentor new hires and associates.
- Creation and maintenance of SOPs and process updates.
As a Senior Compliance Associate, you will be expected to take on a larger organizational role. Key skills include:
- Proven multitasking skills.
- Able to adapt to constant change with flexibility.
- Demonstrated sense of urgency and adaptability in response to changing business needs.
- Makes smart and timely decisions.
- Location: This is not a virtual position; working hours may vary.
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