Risk Management Associate
hace 10 horas
Amazon is a multinational technology company with English as its core business language. Our vision is to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers.
About the Role
This is a full-time, permanent position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration. As a Risk Management Associate - Compliance and Safety Expert, you will play a critical role in protecting customers, associates, and partners from unsafe products, providing technical expertise, pioneering innovative tech solutions to complex problems, and delivering a world-class programmatic strategy to enable safe, compliant, and efficient execution across our worldwide supply chain in an ever-changing environment.
Key Responsibilities
- Ensure that imported products have been tested in certified laboratories and comply with the legal requirements of the importing country.
- Verify all imported products have been properly entered into the destination country's system.
- Classify products based on their potential hazardous risk for safe storage and transportation based on SOP, vendor SDS, and reliable information in compliance with global regulations.
- Remove from marketplaces or escalate unsafe products to protect customers.
- Identify and remove from the website products that violate our Restricted Products policies and proactively satisfy Amazon's regulatory obligations for these products.
- Provide classification for complex ASINs that are blocked based on Ingredients, regulatory expertise, and guidelines.
- Troubleshoot issues related to transport and storage classification and instruct Fulfillment centers to enable smooth inbound and outbound processes of hazmat flagged products.
- Provide guidance to Fulfillment centers on hazmat classification and configuration issues.
Additional Responsibilities
- Identification and implementation of improvement opportunities/automation to enhance process efficiency, quality, and customer experience with measurable impact.
- Responsible for quality, root cause analysis on process & quality gaps, and recommend corrective actions.
- Training and mentoring new hires and other associates, suggesting improvements to training.
- Creation and maintenance of SOPs and owning process updates.
- Understanding of metrics, deep dive on KPIs, troubleshooting on reports, and multiple data sources.
- Flagging any updates received from stakeholders on process to Lead/Manager.
- Active participation in stakeholder calls, leading, and documenting discussions.
- Conduct feedback sessions, Training Need Identification (TNI), and maintenance of quality records and documents.
Requirements
- High school diploma.
- 2+ years of experience in Customer Service and/or Back-Office corporate environments.
- Intermediate/advanced English proficiency (B2 level).
- Intermediate/advanced Portuguese proficiency (B2 level).
-
Risk Management Consultant
hace 2 meses
San José, San José, Costa Rica Pfizer A tiempo completoRole SummaryThe Digital Risk Management (DRM) organization at Pfizer collaborates with a global stakeholder community to ensure compliance with legal, regulatory, and corporate policy requirements. As a Senior Associate Risk Management Consulting, you will work closely with Digital partners to design, deploy, and operate solutions that meet Digital general...
-
Financial Compliance Associate
hace 4 semanas
San José, San José, Costa Rica Western Union A tiempo completoJob Title: Financial Compliance Associate - Risk Management Expert">Location: Santa Ana, Costa Rica">About the Job:">Western Union is seeking a skilled Financial Compliance Associate to join its team in Santa Ana, Costa Rica. As a key member of our Anti-Money Laundering (AML) compliance team, you will play a crucial role in ensuring the integrity of our...
-
Risk Management and Regulatory Compliance Specialist
hace 10 horas
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completoAbout Midland Credit Management, Inc.We are a global organization dedicated to providing debt recovery solutions for consumers. Our mission is to empower individuals to begin their path towards financial recovery and build a better life for themselves and their families. To achieve this, we strive to hire exceptional people who bring diversity of ideas, a...
-
Risk Management Consultant
hace 3 semanas
San José, San José, Costa Rica Pfizer A tiempo completo**Company Overview**Pfizer, a leading global pharmaceutical company, is seeking a highly skilled Risk Management Consultant to join its Digital Risk Management (DRM) organization. The DRM team works closely with stakeholders to ensure that digital services and solutions meet regulatory requirements and industry standards.**Estimated Salary:** $90,000 -...
-
Compliance Risk Management Consultant
hace 1 día
San José, San José, Costa Rica Pfizer A tiempo completoAbout PfizerPfizer is a global biopharmaceutical company that applies science and its learning of medicine to achieve excellence in healthcare. With a commitment to innovation, Pfizer seeks talented individuals who share our passion for improving human health.Job SummaryThe Sr. Associate Risk Management Consulting role will collaborate with partners to...
-
Risk Management Director
hace 10 horas
San José, San José, Costa Rica Habitat For Humanity A tiempo completoHabitat for Humanity International (HFHI) is a leading global nonprofit organization seeking an exceptional professional to fill the role of Risk Management Director. The successful candidate will serve as an advisory expert to senior leaders, management, and individual contributors across the global HFH network, including national organization CEOs and...
-
Risk Management Specialist
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoJob OverviewWe are seeking a highly skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. As a Risk Manager, you will play a critical role in leading and supporting teams in responding to, investigating, managing, and resolving high-impact incidents and escalations around Product Safety and Compliance.
-
Senior Risk Management Specialist
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Risk Management Specialist to join our team in San Jose, Costa Rica. As a key member of our organization, you will play a critical role in identifying and mitigating risks across various lines of business, products, and systems.Responsibilities:Conduct thorough risk assessments for new products and...
-
Risk Management Specialist, Central
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoWe are seeking a highly skilled Risk Management Specialist to join our team at Amazon Support Services Costa Rica Srl - B20. This is an exciting opportunity for a seasoned professional with 2 years of experience in Program Management, Risk Management, or Customer Investigations.Key Responsibilities:Manage and mitigate risks associated with our operations,...
-
Strategic Risk Management Specialist
hace 1 mes
San José, San José, Costa Rica Asepsa A tiempo completoAsepsa is hiring a Global Credit Risk Analyst to join our team in San Jose, Dalian, Thessaloniki, and Dublin.We are looking for a highly skilled professional to work on setting global credit risk policies and developing effective risk mitigation strategies to protect financial assets.The ideal candidate will have a Bachelor's degree in finance, economics or...
-
Security Risk Management Specialist
hace 3 meses
San José, San José, Costa Rica Equifax A tiempo completo**Security Risk Management Role**At Equifax, we are seeking a skilled Security Risk Management Specialist to join our team. In this role, you will be responsible for reviewing and tracking new security issues, as well as reviewing artifacts provided as evidence to close current issues. You will also be cross-trained in our Deviations process to support when...
-
Digital Risk Management Consultant
hace 2 semanas
San José, San José, Costa Rica Pfizer A tiempo completoJob OverviewPfizer, a global leader in the pharmaceutical industry, is seeking an experienced Digital Risk Management Consultant to join its team. This role will be based in the Information & Business Tech division.Salary RangeThe estimated annual salary for this position is $120,000 - $160,000, depending on experience and...
-
Cybersecurity Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica Equifax A tiempo completoJob OverviewWe are seeking a highly skilled Cybersecurity Risk Management Specialist to join our team at Equifax.
-
Payment Risk Management Leader
hace 3 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoOverviewAmzn Support Srvcs Costa Rica seeks a skilled Program Manager to lead our Gift Card Fraud, Payment Risk initiative. This role demands a professional with strong leadership skills and expertise in project delivery, risk management, and collaboration.About the RoleWe are looking for an experienced leader who can spearhead large-scale projects, foster...
-
Financial Compliance Associate
hace 3 días
San José, San José, Costa Rica Western Union A tiempo completoCompany OverviewWestern Union is a global company that provides financial services to customers around the world. Our mission is to make financial services accessible to everyone, everywhere.We are committed to transforming lives and communities through our innovative products and services.Job DescriptionWe are seeking an Associate, Anti Money Laundering...
-
Third-Party Risk Management Specialist
hace 2 meses
San José, San José, Costa Rica Catalina Marketing A tiempo completoAbout Catalina MarketingCatalina Marketing delivers omni-channel solutions to its customers with a rich history of data assets. Its greatest asset is its people, guided by principles that set the stage for winning in the markets it serves.Job Title: Third-Party Risk Management SpecialistSalary: $90,000 - $120,000 per yearAbout the RoleThis critical position...
-
Senior Risk Management Professional
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob DescriptionWe are seeking a highly skilled and experienced Risk Manager to join our Legal Escalations & Discovery team within Amzn Support Srvcs Costa Rica.About the TeamSelling Partner Services (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, and Amazon...
-
Risk Management Lead for E-commerce Experience
hace 2 meses
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica SrlWe are looking for a highly skilled Risk Management Lead to join our team in Costa Rica.Job DescriptionAs a Risk Management Lead, you will be responsible for leading emerging risk management for our stores, identifying and mitigating buyer and seller risks. You will develop scalable approaches and partner with...
-
Risk Management Adverse Event Specialist
hace 3 días
San José, San José, Costa Rica Msd A tiempo completoWe are seeking a Risk Management Adverse Event Specialist to join our team at MSD.Job Description:Analyzing and processing of all adverse experience information received by investigators is a critical component of our risk management strategy.The ideal candidate will have strong analytical skills, attention to detail, and the ability to work independently in...
-
Risk Management Specialist
hace 3 semanas
San José, San José, Costa Rica World Vision International A tiempo completoAbout World Vision InternationalWorld Vision International is a global Christian humanitarian organization that works to end intergenerational poverty by supporting people and communities living in poverty to develop and grow their livelihoods.Job SummaryWe are seeking a highly skilled Risk Management Specialist - International Audits to lead and direct our...