Financial Compliance Associate

hace 14 horas


San José, San José, Costa Rica Western Union A tiempo completo

Company Overview

Western Union is a global company that provides financial services to customers around the world. Our mission is to make financial services accessible to everyone, everywhere.

We are committed to transforming lives and communities through our innovative products and services.

Job Description

We are seeking an Associate, Anti Money Laundering Compliance to join our Know Your Customer (KYC) team. The successful candidate will be responsible for providing technical support to customers, agents, and services associates in Western Union.

The role involves joining the KYC team to provide support on Anti Money Laundering (AML) compliance programs. You will work closely with other teams to ensure that our customers' transactions comply with regulatory requirements.

Key Responsibilities

  • You will receive calls from customers and provide them with information about our AML compliance programs.
  • You will perform outbound calls to verify customer information and ensure compliance with regulatory requirements.
  • You will work with other teams to identify and mitigate potential money laundering risks.
  • You will maintain accurate records of all customer interactions.

Requirements

  • You must have a high school degree or equivalent.
  • You must have proficiency in English language (proficiency in French is a plus).
  • You must have previous customer service and/or compliance experience (previous experience is a plus).
  • You must be able to commit to 4-6 weeks of training.

Benefits

  • You will have access to comprehensive training programs.
  • You will have opportunities for career growth and development.
  • You will have a dynamic and supportive work environment.
  • You will have access to modern technology and tools.

About Us

At Western Union, we value diversity and inclusion. We strive to create an inclusive workplace where everyone feels welcome and valued. If you are passionate about working with people and making a difference in their lives, then this role may be the perfect fit for you.



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