Financial Compliance Analyst

hace 6 días


San José, San José, Costa Rica Western Union A tiempo completo

At Western Union, we're committed to making financial services accessible to humans everywhere. Our mission is to transform lives and communities by designing easy-to-use products and services for our digital and physical financial ecosystem.

We're seeking a skilled Financial Compliance Analyst to join our Know Your Customer (KYC) team. In this role, you'll provide technical support for customers, agents, and/or services associates in Western Union.

The ideal candidate will have previous customer service and/or compliance experience, with a high school degree required. Proficiency in English language is mandatory, and French is also essential. You'll need to commit to 4-6 weeks of training and be able to perform outbound calls.

This position requires the ability to learn computer systems quickly, with advanced verbal, written, and listening skills. You'll also need to demonstrate analytical, reactive, attention to detail, and multi-tasking abilities. The schedule for this role can vary between 6:00am-10:00pm, Monday-Sunday.

We offer a range of benefits, including paid time off, extended maternity leave, in-house company doctor services, continuing education opportunities, transportation services options, parking spaces, hybrid model work, flexible working schedules, referral program awards, employee resource groups, carpooling program membership, price smart membership, and Pan American Medical and Life insurance.

As a member of our team, you'll be part of a diverse and passionate customer-centric group of over 8,000 employees serving 200 countries and territories. We're looking for someone who is self-motivated, focused on delivering high-quality customer service, and able to work independently in a fast-paced environment.

**Estimated Annual Salary:** $45,000 - $65,000


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