Financial Compliance Associate
hace 21 horas
We are seeking a highly motivated Financial Compliance Associate to join our Know Your Customer (KYC) team in Costa Rica. As a key member of our team, you will be responsible for providing technical support to customers, agents, and services associates on Anti-Money Laundering (AML) compliance programs.
About the RoleThis is an exciting opportunity for someone who enjoys recognizing and analyzing patterns, has strong customer service skills, and is able to work in a fast-paced environment. You will be working closely with our team to provide high-level customer support, ensuring that all interactions are handled in a professional and courteous manner.
Key Responsibilities- Provide technical support to customers, agents, and services associates on AML compliance programs
- Work closely with the KYC team to ensure seamless execution of AML compliance programs
- Develop and maintain strong relationships with internal stakeholders, including customers, agents, and services associates
- Stay up-to-date with changing regulations and industry developments to ensure compliance
- Bachelor's degree in a relevant field or equivalent experience
- Previous customer service and/or compliance experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to commit to 4-6 weeks of training
We offer a competitive salary of $35,000 per year, plus benefits, including paid time off, health insurance, and a hybrid work model that allows you to work from home three days a week. Our company values in-person collaboration and innovation, and we believe that this creates value through common ways of working and supports the execution of enterprise objectives.
LocationThis role is based in Santa Ana, Costa Rica, and requires regular travel to other locations within the country. We offer transportation services and parking spaces, as well as a cafeteria subsidy and flexible working schedules.
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