Chemical Safety Compliance Expert
hace 1 día
About Amzn Support Srvcs Costa Rica
Amazon is a leading technology company with English as its core business language. To be eligible for consideration, CVs must be submitted in English.
Job Summary
This is a full-time, permanent position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica.
About the Role
The Chemical Safety and Compliance (CSC) program forms a key pillar of Amazon's Product Assurance, Risk and Security (PARS) organisation. The CSC mission is to protect the health of associates, customers and supply chain partners by identifying hazardous chemical products across an ever-expanding catalogue.
CSC has a critical role in ensuring Amazon transactions satisfy legal and safety requirements in accordance with guidelines set by regulatory bodies. Compliance Operations (C-Ops) teams are responsible for classifying ASINs through several methods, including Rule Writing and manually reviewing each ASIN.
Main Responsibilities
- Classification of ASINs based on their potential hazardous risk
- Removal of unsafe products from marketplaces or escalation to protect customer safety
- Identification and removal of products that violate Restricted Products policies
- Provide classification for complex ASINs using ingredients, regulatory expertise and guidelines
- Troubleshooting issues related to transport & storage classification and instructing Fulfillment centers
- Providing guidance to Fulfillment centers on hazmat classification and configuration issues
Key Skills and Qualifications
- Bachelor's degree in a relevant field (e.g., chemistry, environmental science)
- 2+ years of experience in Customer Service and/or Back-Office corporate environments
- B2 English proficiency or higher
- B2 Portuguese proficiency or higher
- Proven multitasking skills
About Us
At Amzn Support Srvcs Costa Rica, we are working to be the most customer-centric company on earth, which encourages growth in a safe environment for both our associates and our customers.
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