Business Process Manager

hace 4 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

As a Business Process Manager at Amazon Support Services Costa Rica Srl - B20, you will be responsible for identifying, analyzing, and documenting existing business processes across various departments and regions. You will utilize value-stream mapping techniques to provide a holistic view of end-to-end processes and develop detailed process maps, flowcharts, and value-stream maps, emphasizing end-to-end visualization.

Key responsibilities include:

**1. Process Identification and Documentation**:

Work closely with cross-functional teams to validate and enhance process documentation, and build a closed loop optimization system to support our program.

**2. Mapping and Analysis**:

Analyze and evaluate processes for effectiveness and efficiency, identifying areas for improvement, automation, and optimization.

**3. Stakeholder Collaboration**:

Drive the standardization of processes across the organization, leveraging business process modeling notations (BPMN2.0) best practices.

**4. Continuous Improvement**:

Establish key performance indicators (KPIs) for processes and regularly assess performance.

San Jose, CRI
- 3+ years of driving end-to-end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules


  • Business Process Manager

    hace 3 semanas


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    **About the Role**WNS Global Services is seeking a highly skilled Business Process Manager to join our team. As a Business Process Manager, you will be responsible for delivering business process management solutions to our clients. This role requires a strong understanding of business process management principles and the ability to design and implement...

  • Business Process Analyst

    hace 3 semanas


    San José, San José, Costa Rica Hitachi Solutions Ltdhitachi Solutions Ltd A tiempo completo

    Hitachi Solutions Ltd. is a global leader in designing and delivering cutting-edge cloud solutions for businesses. We are seeking a talented Business Analyst to join our team in Costa Rica and contribute to our growth and success.This role will support the creation of HR reports, triage issues, perform user acceptance testing, and work with the HR team to...

  • Business Process Manager

    hace 3 semanas


    San José, San José, Costa Rica Wns Global Services A tiempo completo

    **About WNS Global Services**At WNS Global Services, we strive to empower our clients to outperform by combining operational excellence with deep domain expertise in key industry verticals.**Our Mission**We aim to understand our clients' businesses and create impactful solutions that drive agility and excellence into their processes.**Our Values**We are...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    At Tek Experts, we're on the lookout for talented individuals to join our team of experts. As a Business Process Specialist, you'll have the opportunity to develop your skills in IT and work with top companies to drive exceptional outcomes. We're a tech services and support company that's passionate about delivering unique solutions for our clients. Our team...


  • San José, San José, Costa Rica Johnson Controls A tiempo completo

    Johnson Controls is seeking an experienced Operational Process Optimization Manager to join our team in the LATAM region.We are offering a competitive salary range of $120,000 - $180,000 per year, depending on experience and qualifications.Job Description:The Operational Process Optimization Manager will play a key role in providing homogenized business...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Job DescriptionThis is a unique opportunity to join Smartsheet as a Senior Business Process Manager for Product Readiness, responsible for maintaining existing processes and business programs related to Product Readiness and product feedback loops.As a key member of the Customer Excellence team, you will execute the documentation of processes and support...

  • Senior Process Manager

    hace 4 días


    San José, San José, Costa Rica Te Connectivity A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Process Manager to join our team at Te Connectivity. In this role, you will be responsible for streamlining and improving processes globally.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    The role of Operations Manager involves driving process improvements and operational efficiency within the Amazon Support Services Costa Rica Srl - B20 team. The primary objective is to launch high-potential merchants with competitive offerings on Amazon's marketplace.This position plays a crucial role in enhancing product content across Business Teams...


  • San José, San José, Costa Rica Mondelez International A tiempo completo

    The Compliance Process Manager role is available within Mondelez International's Global Business Services team, supporting service operations in the Latin America region.About the RoleThis position will be part of a dynamic team focused on ensuring service level agreements and obligations are met. As a co-owner of standard operating procedures, you will...

  • Automation Specialist

    hace 4 semanas


    San José, San José, Costa Rica Johnson Controls A tiempo completo

    Job Summary:The Automation Specialist will provide enhanced business operations across several engineering and project management sites across the LATAM region.Key Responsibilities:Reporting and Business Intelligence: Provide and/or lead production of monthly business operational reports, including Power BI, Tableau, and detailed internal client reporting...


  • San José, San José, Costa Rica Vs-Staffing A tiempo completo

    **Job Title:** IT Business Manager**Job Overview:** At Vs-Staffing, we are seeking a skilled Business Manager to play a crucial role in enhancing our operational efficiency and project execution. This individual will bridge the gap between project management and operational support, ensuring that all projects align with our operational strategies and...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title: Business Process AnalystJob DescriptionAt Intelliswift Software, Inc., we are seeking a skilled Business Process Analyst to join our team. The successful candidate will play a crucial role in driving operational excellence and process improvement across our organization.Key ResponsibilitiesDevelop and maintain programs that support sales and...


  • San José, San José, Costa Rica Webhelp A tiempo completo

    **Business Development Role**As a Business Development Manager at Webhelp, you will be responsible for overseeing the management of our sales team to drive revenue growth and business expansion. This involves leading a team of sales professionals, accountable for driving team performance through customer success motions and revenue retention motions.**Key...


  • San José, San José, Costa Rica Palo Alto Networks A tiempo completo

    **About the Role**We are seeking a highly motivated and experienced LATAM Distribution Business Manager to join our team at Palo Alto Networks. The successful candidate will be responsible for driving our entire Sales & Channels engagement with distributors across the NextWave partner ecosystem.**Key Responsibilities**Develop and execute annual business...


  • San José, San José, Costa Rica Intel A tiempo completo

    Intel's Business Operations Manager will play a crucial role in supporting segments within Corporate IT and Digital Transformation. This individual will partner closely with the segment Chief of Staff to establish consistent strategies and practices, executed in partnership with segment leadership. Key responsibilities include:Key Responsibilities:Drive POR...


  • San José, San José, Costa Rica Tcs Expeditions A tiempo completo

    TCS World Travel is seeking a highly skilled Business Operations Manager to lead our team in Costa Rica. This role is responsible for the management and leadership of the team, supporting people leadership, customer service, process efficiency, and financial management functions.Key Responsibilities:Lead operational support teams based in Costa Rica, working...


  • San José, San José, Costa Rica World Business Lenders, Llc A tiempo completo

    At World Business Lenders, LLC, we offer a remote Contract/Consultant position for a skilled Business Operations Coordinator to join our dynamic team. This exciting opportunity involves providing exceptional administrative support to our Administration Manager, ensuring seamless daily operations.Key Responsibilities:Manage and coordinate calendars,...


  • San José, San José, Costa Rica Intel A tiempo completo

    At Intel, we're looking for a skilled Strategic Business Operations Manager to join our centralized team of professionals supporting segments within Corporate IT and Digital Transformation. As a key member of our team, you will partner closely with segment leadership to drive strategic initiatives and support the development of consistent strategies and...


  • San José, San José, Costa Rica Microsoft A tiempo completo

    **Job Summary**:Microsoft is seeking a highly skilled Global Business Operations Program Manager to lead our teams in providing strategic support for global quarter close readiness, transaction processing, and reporting. The ideal candidate will have experience in data analysis, business insights, and risk management.**Key Responsibilities**:Use data and...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    About WNS Global ServicesWNS Global Services is a global leader in Business Process Management, offering exceptional value to over 400 clients worldwide by combining operational excellence with domain expertise in key industry verticals.Estimated Salary: $50,000 - $65,000 per yearThe WNS Costa Rica delivery center is fully functional and scalable, with...