Business Process Specialist

hace 3 semanas


San José, San José, Costa Rica Tek Experts A tiempo completo

At Tek Experts, we're on the lookout for talented individuals to join our team of experts. As a Business Process Specialist, you'll have the opportunity to develop your skills in IT and work with top companies to drive exceptional outcomes.

We're a tech services and support company that's passionate about delivering unique solutions for our clients. Our team is made up of problem solvers, engagers, and creative thinkers who strive to help our customers succeed.

If you're interested in problem-solving, learning, and working in a global team, we'd love to hear from you. As a Business Process Specialist, you'll have the chance to grow your IT career with us and make a real impact.

Key Responsibilities:

Complete a 2-month training program within one of our LOBs. This will include specific training during the first month and nesting during the second month, where you'll work on cases that meet our quality standards. Your performance will be reviewed based on production metrics and evaluated through case wellness Reviews from our quality department and team manager reviews.

Qualifications:

We're looking for IT graduates or those currently pursuing a Technical Education diploma. You'll need to be willing to learn new technologies, have good customer service skills, and strong English skills (B2/85%) or professional fluency in English.



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