Business Process Consultant

hace 2 meses


San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

Job Title: Business Process Analyst

Job Description

At Intelliswift Software, Inc., we are seeking a skilled Business Process Analyst to join our team. The successful candidate will play a crucial role in driving operational excellence and process improvement across our organization.

Key Responsibilities

  • Develop and maintain programs that support sales and marketing initiatives
  • Collaborate with cross-functional teams to understand partnership and product delivery requirements
  • Troubleshoot customer care cases related to the redemption platform
  • Support new product launches and improve processes for scalable growth
  • Ensure processes are up-to-date and communicated to clients and internal stakeholders

Requirements

  • Cross-functional program management experience
  • Ability to balance multiple projects and drive to completion
  • Excellent communication and collaboration skills
  • Quick learner and critical thinker
  • Proficiency in software tools such as Acrobat, Excel, Word, and PowerPoint

What We Offer

  • Opportunity to work with a dynamic and collaborative team
  • Chance to develop and implement process improvements
  • Professional growth and development opportunities


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