Sales and Marketing Liaison
hace 3 días
About the Role
The Luxury Resort Ambassador will be responsible for promoting brand awareness, utilizing sales techniques to maximize revenue, and creating a better Marriott experience or event. This role requires the ability to recognize opportunities to up-sell customers and provide enhancements, as well as encourage guests or callers to purchase or schedule preview package sales/tours.
Responsibilities
- Promote brand awareness and utilize sales techniques to maximize revenue
- Recognize opportunities to up-sell customers and provide enhancements
- Encourage guests or callers to purchase or schedule preview package sales/tours
- Explain details and requirements related to attending a sales presentation
- Verify eligibility requirements for preview package sales/tours prior to scheduling a tour
- Determine and provide complimentary items to guests as gifts for their patronage
- Answer guest questions about property facilities and services
- Receive, record, and relay messages accurately and completely
- Follow company policies and procedures
- Welcome and acknowledge all guests according to company standards
- Perform other reasonable job duties as requested by supervisors
About Marriott Worldwide
We are committed to sustainability and strive to reduce our environmental impact. Our mission is to guide our guests on transformative journeys that touch their spirits, enrich their lives, and create lasting memories. If you share our passion for evocative storytelling and providing genuine, personalized service, we invite you to explore a career with The Luxury Collection.
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