Sales Performance Improvement Manager

hace 5 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**Role Summary:**

The Point of Sales Operations Team Manager plays a critical role in driving marketing point of sales operations and strategy. This individual will oversee the selection, training, support, coaching, development, and supervision of a team of employees within the department.

  • This position involves managing team performance, building and maintaining relationships with clients, and identifying opportunities to improve processes, systems, and workflow.
  • Responsibilities include direct supervision of assigned Team Leads, leading projects to improve efficiency and competitiveness, providing decision-making guidance and strategic/operational plans, and collaborating with business stakeholders.
  • The successful candidate will possess excellent organizational and time management abilities, self-motivation, and the ability to work effectively in cross-functional groups and with internal and external customers.

Key Objectives:

  • Drive sales performance improvement through effective team management and operational excellence.
  • Maintain and build strong relationships with clients, stakeholders, and internal teams.
  • Lead initiatives to improve processes, systems, and workflow, ensuring efficient use of resources and minimizing waste.

Requirements and Qualifications:

  • Bachelor's degree in a relevant field, preferably with a Master's degree.
  • At least 7-10 years of relevant work experience, including at least 3 years in leadership positions.
  • Proven expertise in Point of Sales operations, marketing strategy, and customer incentive planning.
  • Exceptional leadership, communication, and problem-solving skills.


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