Point of Sales Operations Team Leader

hace 5 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo

**Job Overview:**

The Point of Sales Operations Team Manager will be responsible for overseeing the marketing point of sales team, selecting, training, supporting, coaching, developing, and supervising a team of employees within the department. This includes managing performance, maintaining relationships with clients, and improving processes, systems, and workflow.

  • This position provides performance coaching to achieve SLA results, demonstrates commitment to accuracy, responsiveness, and customer satisfaction, and motivates team members to achieve SLA and team level performance.
  • It also proactively addresses and resolves issues that may impact customer satisfaction, cash flow, employee attrition, and cost.

Key Responsibilities:

  • Direct supervision of assigned Team Leads through leadership, training, and development, allocating work assignments, reviewing progress in achieving objectives, and enforcing corporate policies and procedures.
  • A comprehensive understanding of business processes, procedures, and information, turning data into useful and actionable information that resolves Point of Sales process issues in a timely manner.
  • Deal well with ambiguity, addressing multiple concurrent projects and timelines, and interacting directly with stakeholders, quality teams, and partnering with internal 3M clients and cross-functional team members to drive results.
  • Work independently to meet targets and objectives set by 3M management, and collaborate with senior coworkers, supervisors, and/or management for guidance on difficult or unusual situations.

Qualifications and Requirements:

  • Bachelor's degree is generally required; Master's degree is preferred.
  • Minimum 7-10 years relevant working experience, with at least 3 years in leadership positions.
  • Demonstrated knowledge of assigned area (Point of Sales) of responsibility and 3M structure organization and business.
  • Strong interpersonal, communication, analytical, organizational, and short-term planning skills.
  • Expert/master knowledge and experience with current theories and practices of related disciplines such as Marketing, Pricing, Point of Sales, and Customer Incentive Plan.

  • Point of Sales Analyst

    hace 5 días


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job OverviewWe are seeking a skilled Point of Sales (POS) Analyst to join our team. As a POS Analyst, you will be responsible for improving sales processes and resolving customer issues. You will work closely with the team leader to achieve performance goals and motivate team members to achieve SLA results.Responsibilities:Analyze sales data and identify...

  • Point Of Sale Analyst

    hace 2 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description Summary**This position is responsible to make recommendations and executes opportunities to improve Point of Sales and Chargeback processes, systems, workflow etc.Provides support to achieve agreed SLA results.Demonstrates commitment to accuracy, responsiveness, and customer satisfaction.Provides input and assistance to the Team Leader to...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:- Department Overview- The Point of Sales Team is part of Marketing Operations.**Job Description**:- The person hired for the position of Point of Sale (POS) Data Quality Analyst will be responsible for analyzing point of sale (POS) data from 3M Channel partners to ensure accuracy, quality and usability by the key stakeholders- Primary...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Key ResponsibilitiesThe Point of Sales Data Quality Analyst will be responsible for ensuring the accuracy and quality of point of sale data from 3M Channel partners. This involves analyzing data conditioning resolutions, comparing data on internal dashboards, and providing insights to the POS Lead and data conditioning team.Job RequirementsStrong analytical...

  • Point Of Sale Analyst

    hace 4 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:- Collaborate with Innovative 3Mers Around the World- Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies...

  • Point of Sales Analyst

    hace 2 días


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    About the RoleWe are seeking an experienced Operational Excellence Coordinator to join our team at 3M. In this role, you will be responsible for analyzing business processes and identifying opportunities for improvement.Duties and ResponsibilitiesWork independently on various projects, including process mapping, data analysis, and reporting.Collaborate with...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Leadership Role:**The Point of Sales Operations Team Manager serves as a key leader in the marketing point of sales team. This individual will lead, manage, and develop a team of employees, focusing on delivering exceptional results and driving continuous improvement.This position involves direct supervision of assigned Team Leads, project management, and...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Role Summary:**The Point of Sales Operations Team Manager plays a critical role in driving marketing point of sales operations and strategy. This individual will oversee the selection, training, support, coaching, development, and supervision of a team of employees within the department.This position involves managing team performance, building and...

  • Pricing Team Leader

    hace 3 semanas


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:3M Is Hiring a Pricing Team LeaderDepartment OverviewThe Pricing Operations Team is part of Customer Operations.The Pricing Operations Team provides administration and support for special prices to Marketing, Sales, and Customer Service.Job Description SummaryThis position consists of oversight and decision responsibility for members of...

  • Point Of Sale Analyst

    hace 1 semana


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Point of Sales Data conditioning in Legacy system to provide PowerBI reports and dashboards to the business channel team.In a monthly basis receive distributor´s data, process it using Excel tools for conditioning and cleansing, load information in AS400 and visualize reports in PowerBI meeting defined SLAs and business...

  • Logistics Team Leader

    hace 3 semanas


    Alajuela, Alajuela, Costa Rica Ecolab A tiempo completo

    With annual sales of $15 billion, Ecolab (ECL) is the global leader in water, hygiene and energy technologies and services that protect people and vital resources.Our 49,000 associates help make the world cleaner, safer and healthier by delivering critical insights and innovative solutions to help our customers achieve clean water, safe food, abundant...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Collaborate with Innovative 3Mers Around the WorldChoosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies and...

  • Pricing Team Manager

    hace 6 días


    Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job Description**Role Overview:**We are seeking a highly skilled and experienced Pricing Team Leader to join our team. As a Pricing Team Leader, you will be responsible for overseeing the pricing operations team and ensuring that all pricing processes are executed efficiently and effectively.**Key Responsibilities:**Maintain and improve pricing processes to...


  • Alajuela, Alajuela, Costa Rica Zm Financial Systems A tiempo completo

    Collaboration = InnovationOne leads to the other.At Moody's, we believe good teamwork gives us an edge.We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.Join us and let's move the world forward together.-- Moody's Investors Service is among the world's most respected and widely utilized sources for credit...

  • Business Team Leader

    hace 6 horas


    Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    JLL supports the Whole You, personally and professionally.**What this job involves**:We are seeking an experienced and dynamic individual to join our team as a Team Leader.In this role, you will be responsible for overseeing a team of professionals and work closely with the Graphic Design Director to ensure seamless workflows and timely delivery of...


  • Alajuela, Alajuela, Costa Rica The Well A tiempo completo

    About The RoleThe Director of Wellness at THE WELL is a dynamic and experienced leader who will drive the commercial and financial performance of our wellness operations.Responsibilities include developing and implementing strategic plans to drive revenue growth and increase market share, collaborating with cross-functional teams to establish and maintain...


  • Alajuela, Alajuela, Costa Rica Zm Financial Systems A tiempo completo

    Job DescriptionWe are seeking a highly skilled Sales Operations Support Specialist to join our team at Zm Financial Systems.The ideal candidate will have excellent attention to detail, problem-solving skills, and strong written and verbal communication skills.The role involves working with internal functions to identify and resolve issues causing unbilled...


  • Alajuela, Alajuela, Costa Rica The Well A tiempo completo

    OverviewThe Director of Wellness at THE WELL is responsible for driving the commercial and financial performance of our wellness operations.This role requires a dynamic and experienced leader who can develop and implement strategic plans to drive revenue growth and increase market share, collaborate with cross-functional teams to establish and maintain key...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job OverviewThe Point of Sales team is responsible for ensuring seamless customer experiences. As an Operational Excellence Coordinator, you will play a vital role in driving process improvements and maintaining high-quality standards.Key ResponsibilitiesDevelop and implement recommendations to enhance Point of Sales processes and systems.Maintain accurate...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job DescriptionThe Point of Sales Data Quality Analyst will play a critical role in ensuring the quality and accuracy of point of sale data from 3M Channel partners. This involves analyzing data conditioning resolutions, comparing data on internal dashboards, and providing insights to the POS Lead and data conditioning team.ResponsibilitiesAnalyze data...