Leisure Experience Coordinator
hace 4 días
Job Overview
The Sales and Marketing Liaison will promote brand awareness internally and externally, utilizing sales techniques to maximize revenue while maintaining existing guest loyalty. The role involves recognizing opportunities to up-sell customers and provide enhancements to create a better Marriott experience or event.
Key Responsibilities
- Promote brand image and utilize sales techniques to maximize revenue
- Recognize opportunities to up-sell customers and provide enhancements
- Encourage guests or callers to purchase or schedule preview package sales/tours
- Explain details and requirements related to attending a sales presentation
- Verify eligibility requirements for preview package sales/tours prior to scheduling a tour
- Determine and provide complimentary items to guests as gifts for their patronage
- Answer guest questions about property facilities and services
- Receive, record, and relay messages accurately and completely
- Follow company policies and procedures
- Welcome and acknowledge all guests according to company standards
- Anthropomorphized in line with quality assurance expectations and standards
- Perform other reasonable job duties as requested by supervisors
About Us
Maintain an inclusive culture by hiring a diverse workforce. We believe in sustaining an equal opportunity environment where everyone feels valued and respected. Marriott Worldwide is committed to non-discrimination on any protected basis and follows applicable laws to ensure everyone has an opportunity to grow and succeed.
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