Logistics Export Coordinator
hace 6 días
**Job Description:**
We are seeking a skilled Logistics Export Coordinator to join our team. In this role, you will be responsible for the administration of transportation and export support services.
Main Responsibilities:
- Scheduling and booking export shipments
- Handling ocean FCL Export Shipments
- Pickup arrangements and planning
- Verification of documentation at time of shipment preparation in compliance with US customs requirements
- Building relationships with carriers
- Responding to communications and managing daily operational issues
- Verifying bookings and obtaining approvals when needed from overseas
- Tracking and tracing shipments from beginning to final destination
- Solving customer complaints and implementing measures to prevent reoccurrence
- Improving internal systems and procedures to excel in customer service and departmental efficiency
- Handling a high volume of daily workload
- Frequent contact with other departments to resolve customer concerns and questions
- Assessing needs and suggesting alternative services
- Other duties as assigned
Requirements:
- Bachelor's degree in Logistics, Engineering, Business Administration, or related field
- Infor Nexus working knowledge (preferred)
- Minimum 3 years work experience in Logistics, Customs, Transportation, and Tracking
- Fully bilingual in English and Spanish (French is a plus)
- Experience in Trade Compliance requirements, Bill of Lading, IMO Declaration, Hazardous Shipments, Country of origin, INCOTERMS, HTS
- Customs and Logistics Terminology
- Proficiency in Microsoft Excel
- Customer service skills
- Excellent Communication skills
- Detail oriented/accurate and thorough
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