Claims and Collections Coordinator

hace 3 días


Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo
About the Role

We are seeking a highly organized and detail-oriented Claims and Collections Coordinator to join our team. In this role, you will be responsible for processing daily cash receipts and other cash transactions across multiple platforms, as well as researching payment discrepancies and working with the invoicing team to resolve them.

Key Responsibilities:
  • Process Ledger and Bad debt adjustments to reflect changes in account balances.
  • Research payment discrepancies to determine correct posting to accounts.
  • Review the aging bucket and assist with past due items in the collection's strategy, and the escalation of items.
  • Focusing on attaining daily productivity standards, recommending new approaches for enhancing performance and productivity when appropriate.
Requirements:
  • Practical knowledge of general accounting policies and processes.
  • Knowledge working with Microsoft Office.
  • AR ERP and CRM experience preferred.
  • Analytical ability to troubleshoot issues.
  • Self-starter with ability to work independently and as part of a team.
  • Strong organization skills with great attention to detail and accuracy.
  • Ability to coordinate multiple task concurrently and to meet deadlines.
  • Excellent written and verbal communication skills with internal and external customers.
About Us

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. We leverage proprietary, cutting-edge technology to match licensed professionals, quality clear-aligner products, and customers together, providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment.

We celebrate teamwork and strive to create an environment where our employees feel empowered to make a positive impact. If you're passionate about making a difference, we'd love to hear from you



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