Strategic Operations Manager for Regional Centers
hace 22 horas
Company Overview
Amazon is a leading technology company with a strong presence in various jurisdictions. Proficiency in English is essential for success within the organization.
We are committed to a diverse and inclusive workplace, promoting equality and fairness in all aspects of our business.
Salary and Benefits
This position offers a competitive compensation package, including benefits that support work-life balance and employee well-being.
Job Description
The Human Resources Regional Center (HRRC) Operations Manager will assist and support our North American Customer Fulfillment Operations Team.
As a critical member of the Operations organization, you will solve unique challenges and deliver billions of products to millions of customers.
Required Skills and Qualifications
To succeed in this role, you must have:
- A Master's degree in Business Administration, Industrial Engineering, or Human Resources Management.
- Lean Six Sigma Yellow/Green belt certification.
- PMP certification.
- Advanced Portuguese proficiency (B2+ level or higher).
- At least 3 years of experience in Human Resources or Shared Services.
- 5+ years of experience as a Front-line Manager/Lead/Supervisor in corporate environments (AND/OR) 2+ years of experience as Group/Ops Manager leading and developing front-line managers.
- 3+ years of experience in internal and external stakeholder, performance, and escalation management.
Benefits
This position offers a range of benefits, including:
- A dynamic and supportive work environment.
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