Advanced Technical Support Professional

hace 4 días


San José, San José, Costa Rica Palo Alto Networks A tiempo completo
Required Skills and Qualifications

To succeed in this role, you will need:

  • Required experience with TCP/IP
  • Ability to independently debug broad, complex, and unparalleled networks with mixed media and protocols required
  • In-depth experience in routing and switching (OSPF, BGP, VLAN, STP)
  • Experience with security (IPSEC, SSL-VPN, NAT, GRE)
  • Prior experience in similar vendor Technical Support Centers

Additionally, experience with Authentication Protocols (Radius / TACACS) and Cisco, Checkpoint, Juniper (NetScreen), Fortinet products is a plus.



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