Customer Experience Resolution Specialist

hace 6 días


Alajuela, Alajuela, Costa Rica 3M A tiempo completo
Job Overview

We are seeking a skilled Customer Experience Resolution Specialist to join our team. In this role, you will be responsible for handling customer complaints in a professional and efficient manner.



  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Overview:**We are seeking a skilled and detail-oriented Complaints Resolution Specialist to join our team. As an AR Complaints & Returns Resolution Representative, you will play a key role in understanding business processes and procedures, turning data into useful and actionable information that resolves customer issues in a timely manner.The Impact...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job OverviewAt 3M, we strive to be a place where curious and creative individuals can thrive. This role offers an exciting opportunity to join our team of innovative professionals and make a meaningful impact.About the RoleWe are seeking a highly skilled Customer Service Resolution Specialist to join our CIR team. As a key member of our team, you will play a...

  • Bilingual Resolution

    hace 7 días


    Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Bilingual Resolution & Disputes Spec (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health,...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:- Job Description- The Person in this position is responsible for handling customer complaints.The employee's main responsibilities include ensuring high quality- complaint handling, complying with accepted quality and quantity standards as well as ensuring efficient customer service.This person is- responsible for comprehensive handling...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    About the RoleIn this challenging and rewarding role, you will be part of a dynamic team that delivers world-class management of critical situations. As a Customer Service Resolution Expert, you will play a critical role in ensuring that our customers receive the highest level of service and support.Key responsibilities will include providing regular updates...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **About Solventum**Solventum is a healthcare company that enables better, smarter, safer healthcare to improve lives. We pioneer game-changing innovations at the intersection of health, material and data science.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we partner closely with the brightest...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Job Description**:Responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements for all customers within ARM Facility business.Determines root cause(s) recommends and implements appropriate activities and...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    Company Overview:Solventum is a pioneering healthcare technology company that empowers better, smarter, and safer healthcare solutions. We partner with the brightest minds in healthcare to create innovative technologies that improve patient outcomes and enable healthcare professionals to perform at their best.As a leading global diversified health technology...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    About Us:Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. We're a team of agile, relationship-based supporters who help the largest, most innovative enterprises thrive.The Critical Situation Management & Escalation Team (CMET) delivers world-class management of critical situations for...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Job DescriptionWe are seeking a highly skilled and customer-focused Techncial Support Specialist to join our team. As a key member of our Critical Situation Management & Escalation Team (CMET), you will be responsible for managing high-severity issues for our premier enterprise customers.Your primary objective will be to provide exceptional customer service,...


  • Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Company Overview:Tek Experts is a leading provider of tech services and support, specializing in delivering unique solutions for clients. Our team of problem solvers, engagers, and creative thinkers are dedicated to helping our customers succeed.The Critical Situation Management & Escalation Team (CMET) plays a vital role in managing critical situations for...


  • Alajuela, Alajuela, Costa Rica Solventum A tiempo completo

    **Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job Summary:The Customer Data Analyst position plays a critical role in the Americas region, focusing on projects related to Customer Data Management. This individual will be responsible for handling inquiries of moderate scope and complexity within customer service areas, such as Account Management, Upselling, Customer Issue Resolution, Customer Inquiry...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job SummaryCandidates with excellent customer service skills are sought to join 3M's Global Channel Services Team. As a Customer Account Analyst, you will be responsible for managing global order-to-cash processes, collaborating with cross-functional teams, and ensuring accurate/timely order entry.Key Responsibilities:Collaborate with cross-functional teams...

  • Escalation Specialist

    hace 3 semanas


    Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completo

    Overview:We're looking for a customer-oriented Escalation Specialist (Portuguese & English) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison...


  • Alajuela, Alajuela, Costa Rica United Parcel Service A tiempo completo

    At United Parcel Service, we're committed to providing exceptional customer experiences. As a Customer Account Specialist, you'll play a vital role in ensuring our customers receive the best possible service.Key Responsibilities:Review and update customer files and profiles to ensure accuracy and efficiencyProvide response tracking, track and trace services,...


  • Alajuela, Alajuela, Costa Rica Riverpoint Medical Llc A tiempo completo

    Riverpoint Medical is looking to hire a **Senior Customer Solutions Specialist.** At Riverpoint you will be part of the process that brings great technology and manufacturing to the Medical, Dental and Veterinary markets.We specialize in the design and manufacturing of premium medical devices.Our ingenuity can be found in our suture technologies, sports...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    **Company Description**3M is a leading global innovation company that solves problems and makes life easier for people around the world. We are seeking a talented Cash Application Specialist to join our team and help us achieve our goal of providing accurate financial information.In this role, you will be responsible for identifying and resolving...


  • Alajuela, Alajuela, Costa Rica 3M A tiempo completo

    Job DescriptionData governance is a critical aspect of our business, and we are seeking a skilled professional to own and manage customer master data for assigned 3M accounts. As a Customer Data Governance Specialist, you will be responsible for providing data stewardship, ensuring compliance with established rules, and collaborating with cross-functional...