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Data Driven Sales Operations Expert

hace 7 días

San Francisco, Heredia, Costa Rica Moody'S A tiempo completo
Job Summary:

We are seeking a highly skilled Data Driven Sales Operations professional to join our Commercial Operations Process team at Moody's. As a key member of the team, you will play a critical role in driving improvement to Commercial Group processes and enhancing customer experience.

Key Responsibilities:
* Support the analysis and improvement of Commercial Group processes
* Collaborate with cross-functional teams to identify areas for improvement and implement changes
* Analyze data and metrics to measure process performance and identify areas for optimization
* Develop and maintain process documentation and dashboards to facilitate communication and decision-making
* Build strong relationships with internal stakeholders, particularly in the Sales organization
* Participate in and support the coordination of activities and ad hoc projects

Requirements:
* Bachelor's degree in business, economics, or engineering background
* 3-5 years of working experience with a proven background in Project Management, Process Management or Sales Operations
* B2 or higher English language proficiency
* Analytical problem-solving capabilities
* Experienced in problem solving through process reviews and data analysis
* Curious, resourceful, thinks critically, fully explores problems and/or opportunities and proactively provides recommendations and solutions backed by data
* Exercises sound judgment and can articulate their own views
* Results oriented and focuses on results, bringing issues to a timely closure
* Able to prioritize and complete work tasks efficiently and optimally

About Our Team:
The Commercial Operations Process team at Moody's is a dynamic and collaborative group of professionals who are passionate about driving improvement to Commercial Group processes and enhancing customer experience.