Operations Support Specialist

hace 3 días


San José, San José, Costa Rica United Parcel Service A tiempo completo

At United Parcel Service, we're looking for a dedicated professional to join our team as an Operations Support Specialist. In this role, you will provide exceptional customer service to internal and external customers, ensuring their needs are met efficiently and effectively.

The ideal candidate will have strong written and verbal communication skills, with the ability to multi-task and work in a fast-paced environment. You will be responsible for entering data for order processing, document scanning, and shipment routing, as well as problem-solving and maintaining ongoing professional relationships with customers.

This is a dynamic role that requires flexibility and a willingness to learn. If you have a high school diploma or equivalent, strong technical skills, and a passion for delivering excellent customer service, we want to hear from you

Responsibilities include:

  • Processing workforce management software exceptions
  • Completing reports and providing analysis as needed
  • Administering discretionary, vacation, and compensation day requests
  • Completing special projects and deployments, conducting research and analysis

We offer a supportive and inclusive work environment, opportunities for growth and development, and a competitive benefits package. Join us at United Parcel Service and take the first step towards a rewarding career



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