Sales Operations Specialist
hace 3 días
At Micro Focus, we are seeking a skilled Sales Operations Specialist to join our team. As a key member of our sales operations team, you will be responsible for developing and deploying business processes and capabilities associated with the sale of our products and services.
This may include designing our sales incentive plans, developing new or enhanced business processes and capabilities in support of our customers/partners, and integrating information technology solutions according to one or more functions, business groups, or geography requirements.
You will lead or participate in process improvement teams involving design, development, testing, support, training, and troubleshooting of the process or capability. Interacting with our management, stakeholders, and operational teams is essential to drive process efficiency and effectiveness to achieve metric targets across our sales force and services delivery organizations.
Key Responsibilities- Communicate project status, process standards and changes, and issues and workarounds, clearly and succinctly to business and operations support team.
- Own the research and data analysis for complex projects; may lead low complexity projects.
- Represent the needs of the business or function during moderately complex process improvement projects.
- Collaborate with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of moderate complexity, and understand business/customer impact.
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