Sales Operations Support Specialist

hace 4 días


San José, San José, Costa Rica Splunk A tiempo completo

Splunk is dedicated to building a safer and more resilient digital world. Our unified security and observability platform helps leading enterprises protect their digital systems and maintain reliability. What sets us apart as an amazing career destination? It's our people, who make up the heart of our organization. If you become a part of Splunk, we want your whole self – what we call your "million data points". So bring your work experience, problem-solving skills, and talent, but also your joy, passion, and individuality.

Becoming an integral part of our high-energy team offers significant opportunities to make a positive impact on the business. Your responsibilities will include:

  • Resolving user access issues, account data, quoting, and opportunity booking problems
  • Acting as a point of contact for all aspects of account management, transaction processing from opportunity to booking, including educating and training Sales teams on system use and processes
  • Documenting recurring issues logged by internal teams
  • Collaborating with Sales to structure quotes and ensure adherence to company standards
  • Proactively engaging with Sales Reps to review opportunity transactions, booking documents, and quotes for open deals before critical periods
  • Troubleshooting system errors and providing clear instructions to Sales Reps to fix errors promptly
  • Assisting Sales with quote completion and providing ad-hoc training when needed
  • Creating, updating, cleansing, and enriching accounts through research, manual correction, or automation tools
  • Addressing system access issues proactively or resolving ongoing field system access needs
  • Collaborating with Partner Operations, Distribution Operations, Sales Operations, Partner Development, and Order Management teams to ensure quotes and orders meet defined criteria
  • Working cross-functionally on non-compliant orders and providing direction and clarity on steps to resolve order issues
  • Communicating and collaborating on process challenges with internal teams for process efficiencies
  • Reconciling amounts on orders submitted from Sales to reported bookings and revenues received from Finance


  • San José, San José, Costa Rica Canonical - Jobs A tiempo completo

    **About the Role**:We are seeking a skilled Sales Operations Specialist to support all aspects of the day-to-day operations of our global sales function. As a key member of our team, you will be responsible for reviewing opportunities for accuracy and provision orders on successful closure of deals.**Key Responsibilities:**Support the Sales Operations...

  • Sales Support Specialist

    hace 3 semanas


    San José, San José, Costa Rica Clearsource A tiempo completo

    Why ClearSource?ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    At Micro Focus, we are seeking a skilled Sales Operations Specialist to join our team. As a key member of our sales operations team, you will be responsible for developing and deploying business processes and capabilities associated with the sale of our products and services.This may include designing our sales incentive plans, developing new or enhanced...


  • San José, San José, Costa Rica Red Nucleus A tiempo completo

    **About Us**At Red Nucleus, we are advancing knowledge to improve lives. Our purpose is to be the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry.We have a global team of nearly 700 full-time employees who are committed to creativity, quality, and...


  • San José, San José, Costa Rica Moody'S A tiempo completo

    Job OverviewMoody's Investors Service is a world-renowned provider of credit ratings and research. As a Sales Operations Specialist, you will play a critical role in supporting the sales team to deliver exceptional customer experiences.Key ResponsibilitiesWork closely with internal functions to identify and resolve issues causing unbilled and aged Accounts...


  • San José, San José, Costa Rica Autobahn USA A tiempo completo

    Are you a motivated and results-driven professional seeking a new challenge? Look no further than Autobahn USA's Sales Support Specialist position! As a key member of our San Jose Centro office team, you will be responsible for providing top-notch customer service and support.We pride ourselves on being a stable and rewarding workplace, offering competitive...


  • San José, San José, Costa Rica Micro Focus A tiempo completo

    About the RoleThis is an exciting opportunity to join our Sales Operations team as a Business Development Coordinator. You will play a crucial role in assisting our Sales teams in managing non-standard /low/medium complex quote requests and developing business relationships.Key Responsibilities:Assist Sales teams in understanding low/medium complex proposals...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    This is a non-remote, full-time, seasonal (11months), hourly position based in Costa Rica and does not offer relocation benefits.Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.The Vendor Chargeback Dispute Management (VCDM) team in Costa Rica is looking for back-office, full-time,...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    At Zm Financial Systems, we thrive on diverse perspectives to overcome ever-changing market challenges. As a Sales Operations Specialist, you will play a key role in ensuring that our commercial processes are efficient and effective.The ideal candidate will have good knowledge of capital markets and countries within the LATAM region. Relevant KYC/AML...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Job OverviewThe Sales Onboarding Specialist role plays a critical part in making Amazon the safest and most trusted place on Earth by giving honest entrepreneurs a safe, convenient on-boarding experience, while deterring the ill-intentioned.Key Responsibilities:Provide direct support to Amazon Sellers as part of their registration and on boarding process...


  • San José, San José, Costa Rica Reckitt A tiempo completo

    Job SummaryWe're seeking a highly skilled Business Development Coordinator (Catman) to join our commercial CATMAN team. As a key player, you'll support our global sales team in delivering outstanding results and drive business growth through strategic initiatives.Key Responsibilities:Support the development and implementation of commercial strategies.Manage...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    **Senior Fulfillment Operations Specialist**at SmartsheetSan Jose, Costa RicaThe Senior Fulfillment Operations Specialist is responsible for the accurate review and processing of Smartsheet customer orders and across our global organization.This position ensures the accuracy, quality, and completeness of customer orders and invoices.In 2005, Smartsheet was...


  • San José, San José, Costa Rica L. L. Bean A tiempo completo

    Job Summary:L.L.Bean is seeking a Sales and Support Specialist to join our team. In this role, you will be responsible for handling incoming customer calls, taking orders, and providing product information to customers.About You:You possess excellent communication skills and are able to interact with customers in a professional and friendly mannerYou have a...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    About UsSmartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale.Job OverviewWe are seeking a highly skilled Deal Desk/Order Management Specialist to support our sales teams throughout the sales cycle. This role will be responsible for reviewing contracts and...

  • Manager Sales Operations

    hace 3 semanas


    San José, San José, Costa Rica Moody'S A tiempo completo

    Individual contributor role responsible for providing revenue, regulatory and project support to and improving processes for the Sales function.Has oversight mainly for activities after handover to the Ratings Team for new and existing business in assigned countries.Under the supervision of the AVP Sales Operations, assigns work to and manages the...

  • Sales Operations Analyst

    hace 2 semanas


    San José, San José, Costa Rica Netskope A tiempo completo

    About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...

  • Sales Operations Analyst

    hace 2 semanas


    San José, San José, Costa Rica Netskope A tiempo completo

    About NetskopeToday, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve.We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.Since 2012, we have built the...

  • Manager Sales Operations

    hace 3 semanas


    San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Collaboration = InnovationOne leads to the other.At Moody's, we believe good teamwork gives us an edge.We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.Join us and let's move the world forward together.Moody's Investors Service is among the world's most respected and widely utilized sources for credit...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Amzn Support Srvcs Costa Rica OpportunityWe are seeking a skilled Operations Risk Specialist to join our team at Amzn Support Srvcs Costa Rica. As a key member of our team, you will be responsible for identifying and mitigating operational risks that could impact our business.ResponsibilitiesConduct risk assessments to identify potential operational...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    Sales Operations Team:We're a team of experts dedicated to supporting the productivity of our Sales organization. As a Data Governance Specialist, you will play a critical role in ensuring the accuracy and integrity of our data.Your Responsibilities:Manage data governance and quality across the Sales organizationDevelop and maintain data assets and establish...