Incident Resolution Technician

Job Summary: Syniverse is seeking an experienced Lead Incident Management Engineer to join our team. This individual will be responsible for leading and coordinating resources, response, and communications during system and/or product outages or service degradations.Key Accountabilities:Leads incident support and crisis management calls to drive timely...

Job SummaryThis senior role involves managing high-profile customer-impacting incidents, requiring strong leadership skills and the ability to communicate effectively with technical and business audiences.The ideal candidate will have a proven track record of success in incident management, with experience in managing high-pressure situations and driving...

Company Overview: Syniverse is a global technology company that connects the world. We believe in leading the way forward by developing innovative solutions for our clients.Job Description: As a Lead Incident Management Engineer at Syniverse, you will play a critical role in coordinating resources and responses during system outages or service degradations....

Key Responsibilities- Incident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate...

Company OverviewSplunk is a leading provider of unified security and observability platforms. Our mission is to build a safer and more resilient digital world, where customers can rely on our technology to keep their systems secure and reliable.We're proud to be recognized as a best place to work, with a culture that values diversity, equity, inclusion, and...

Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...

At Western Union, we are dedicated to making financial services accessible to humans everywhere.We are currently seeking a highly skilled Business Operations Incident Manager to join our team. As an integral part of our Digital Payments team, you will be responsible for analyzing the performance of various products to improve the functionality of bank...

ClearSource is passionate about our Core ValuesCustomer First – We share an intense passion for creating an exceptional customer experience.Personal Accountability – Commit to do the right thing and do it.Humble Courage – Be brave enough to seek, deliver, and accept feedback.Hungry – Do your best every day to make great things happen.Happy & Healthy...

We're looking for a skilled Network Operations Center Technician I to join our team at Syniverse. As a member of our NOC team, you'll play a critical role in ensuring the performance of our global networks, products, platforms, and services. You'll work in a team environment and be accountable for providing resolution with sense of urgency and in...

About the RoleWe are seeking a highly skilled Cloud Services Technician to join our team at SoftwareONE. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients and resolving complex technical issues.Key Responsibilities:Troubleshoot and diagnose software and hardware issues using cloud-based...

ROLE SUMMARYAs part of EP&S Digital Command One (DC1), Global Command Center (GCC) provides leadership and direction to ensure Digital services are stable and performing for Pfizer's critical business processes through proactive monitoring and event management.Members of the GCC work with cross functional teams to ensure key resources are engaged and focused...

Come join a winning teamHere at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare.Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.While we're diverse in our backgrounds and skills, we have much in common.A passion for our...

Job Title: Support EngineerDescriptionWe're looking for a talented Support Engineer to join our team. As a Support Engineer, you will play a critical role in resolving complex technical support incidents related to customer development and deployments.Key ResponsibilitiesManage complex technical support incidents.Collaborate with customers and provide...

**Overview**:The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure.This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

**Overview**:The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure.This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

Job DescriptionThe Network Operations Center Technician I provides Level 1 trouble isolation and repair for all Syniverse Global Networks, Products, Platforms, and Services. This role works in a team environment and is accountable for providing resolution with sense of urgency and in correspondence with defined service level agreements.

Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...

Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...

Role SummaryThis senior role requires an individual who can take charge in high-stress situations and give direction to both customer personnel and Splunk engineers to drive expeditious resolution of incidents.The ideal candidate will have a proven track record of success in incident management, strong leadership skills, and the ability to communicate...

**About Us**We are more than a specialty finance company providing debt recovery solutions for consumers.We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.We know that the only way to support this mission is by...