Lead Incident Management Engineer

Company Overview: Syniverse is a global technology company that connects the world. We believe in leading the way forward by developing innovative solutions for our clients.Job Description: As a Lead Incident Management Engineer at Syniverse, you will play a critical role in coordinating resources and responses during system outages or service degradations....

About UsSmartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. We deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale.Job SummaryThis Global Incident Management Lead role plays a crucial...

Company OverviewSplunk is a leading provider of unified security and observability platforms. Our mission is to build a safer and more resilient digital world, where customers can rely on our technology to keep their systems secure and reliable.We're proud to be recognized as a best place to work, with a culture that values diversity, equity, inclusion, and...

Job Summary: Syniverse is seeking an experienced Lead Incident Management Engineer to join our team. This individual will be responsible for leading and coordinating resources, response, and communications during system and/or product outages or service degradations.Key Accountabilities:Leads incident support and crisis management calls to drive timely...

Splunk Global Technical Support: A Leader in Incident ManagementWe're seeking an exceptional individual to fill the role of RRT Manager. This position offers an exciting opportunity to join a dynamic team focused on delivering world-class service to our customers.Job SummaryAs a member of our global technical support team, you'll be responsible for managing...

**Job Overview:**As a Root Cause Analyst at Equifax, you will be responsible for identifying and resolving complex problems that impact our systems and services. This is an exciting opportunity to work with a talented team of professionals who share your passion for problem-solving and process improvement.About the Job:Manage and document permanent long-term...

Key Responsibilities- Incident Management- Lead cross-functional response to high priority, high visibility, complex critical incidents.- Calmly assess situations and command flawless execution of the incident response process to high-profile, high-impact escalations, to drive customer loyalty- Ensure the flow of information by pulling in appropriate...

IT Manager, Major Incident Management – Santa Ana, Costa Rica Are you ready to join a team in a global company where you will execute strategic functions to implement high-end, business-wide, critical strategy and manage one of the critical IT Service Management processes as a part of the Global Technology Organization?Are you interested in joining a...

About the Company">Splunk is a leading provider of cloud-based data platform solutions that enable organizations to extract insights from their machine-generated data.">About the Role">We are seeking a highly skilled ITSM Engineer to join our team at the Splunk Security Center of Excellence (SSCoE). As an ITSM Engineer, you will be responsible for designing,...

Job Description - Site Reliability Engineer - Remote Costa Rica**Title**:Site Reliability Engineer**Location**:Remote, based in Costa Rica**Job Overview**:**Key responsibilities include**:- Incident Management: Lead the response to security incidents through identification, containment, analysis, and mitigation strategies to minimize impact.- Procedure...

About Splunk">Splunk is a leading provider of unified security and observability platforms. Our mission is to build a safer and more resilient digital world.As a pioneering company, we have created a unique culture that values innovation, collaboration, and employee growth.We are committed to creating a workplace where our employees can bring their whole,...

Job SummaryThis senior role involves managing high-profile customer-impacting incidents, requiring strong leadership skills and the ability to communicate effectively with technical and business audiences.The ideal candidate will have a proven track record of success in incident management, with experience in managing high-pressure situations and driving...

**Job Overview**We are seeking an experienced manufacturing engineer to join our team as a Manufacturing Engineer Lead. In this role, you will be responsible for supporting the development and launch of new products in our Advanced Manufacturing Engineering (AME) team.Main Responsibilities:Work with cross-functional teams to develop, qualify, and launch new...

About This OpportunityWe are seeking a highly skilled Cyber Cloud Detection Engineer to join our team at Equifax. As a key member of our security operations, you will be responsible for protecting our customers' sensitive information from cyber threats.Your Key ResponsibilitiesCreate and implement detection and prevention controls using a range of security...

Job Summary:We are seeking a highly skilled Network Operations Team Lead to oversee the management of global event activities, ensuring seamless operations and effective incident response. The successful candidate will lead a team in providing expert network support, troubleshooting, and resolution of complex issues.Main Responsibilities:Event Management:...

Company Overview">Splunk is a company that makes machine data accessible, usable, and valuable to everyone. We are passionate about our product and committed to delivering the best experience for our customers.">About the Role">We are seeking a highly skilled ITSM Engineer to join our team at the Splunk Security Center of Excellence (SSCoE). As an ITSM...

Security Engineer 4-2200060J**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****Principle SOC Response Engineer****Responsibilities**:**General Response Engineer**- Respond to potential security incidents, draft comprehensive incident reports, document and execute lessons learned- Use tool sets...

Job Description - Sr. Site Reliability Engineer**Title**:Sr. Site Reliability Engineer**Location**:Remote, based in Costa Rica**Job Overview**:**Key responsibilities include**:- Leadership and Mentorship: Direct and mentor junior SREs, fostering a culture of excellence, continuous improvement, and learning within the team.- Strategy Development: Lead the...

About the Role">We are seeking an experienced IT Infrastructure Maintenance Engineer to join our team as a Platform Administrator. This role will be responsible for monitoring and maintaining the RPA platform, handling incident management, creating well-structured documentation, and supporting change management.

About Us: At Syniverse, we believe connectedness is at the core of our business. We strive to create a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to succeed.Role Summary: The Lead Incident Management Engineer is responsible for leading and coordinating resources, response, and communications during system and/or...