Empleos actuales relacionados con Global Contact Center Agent - San Francisco, Heredia - British American Tobacco
-
Finance Contact Center Agent
hace 4 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAt British American Tobacco, we are committed to creating a better tomorrow. This drives our people and passion for innovation.We are seeking a talented Finance Contact Center Agent to join our team in Heredia, Costa Rica.Job SummaryThis role is part of GBS Finance and is responsible for taking calls from retailers contracted with Reynolds and their sales...
-
Call Center Agent Expert
hace 1 semana
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoInfotree Global Solutions is dedicated to delivering exceptional customer experiences and seeks a skilled Call Center Agent Expert to join our team. As a critical member of our contact center, you will be responsible for resolving customer complaints and providing outstanding service.To excel in this role, you will need at least 6 months of experience...
-
Gbs Contact Center Junior Agent
hace 4 semanas
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completo**BAT COSTA RICA IS LOOKING FOR A** **CONTACT CENTER / JUNIOR AGENT****SENIORITY LEVEL**:Entry Level**FUNCTION**: Finance**LOCATION**:Heredia, Costa Rica**ROLE POSITIONING AND OBJECTIVES**This role is part of GBS Finance.The role is responsible for taking calls from retailers contracted with Reynolds and their sales representatives.Resolve inquiries about...
-
Contact Center Specialist
hace 1 semana
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoAt Infotree Global Solutions, we value exceptional customer care and are looking for a talented Contact Center Specialist to join our team. As a key contributor, you will play a crucial role in resolving customer issues and providing top-notch service.To be successful in this role, you will require at least 6 months of experience working in a call center or...
-
Contact Center Agent
hace 7 días
San Francisco, Heredia, Costa Rica British American Tobacco A tiempo completoAre you ready to take your customer service career to the next level? As a Junior Call Center Specialist at British American Tobacco, you'll play a critical role in delivering exceptional customer experiences to our retail partners.This role is perfect for individuals who thrive in fast-paced environments, enjoy resolving complex issues, and are passionate...
-
Expert Contact Center Solutions Architect
hace 5 días
San Francisco, Heredia, Costa Rica Ttec A tiempo completoExpert Contact Center Solutions Architect NeededTTEC is seeking an expert Contact Center Solutions Architect to provide design, deployment and delivery support of our Cisco UCCE Contact Center services and Webex CCE solutions.This is an excellent career opportunity for someone with prior voice and data engineering experience who wants to develop and grow...
-
Call Center Agent
hace 4 semanas
San Francisco, Heredia, Costa Rica Transunion A tiempo completoTransUnion's Job Applicant Privacy Notice**What We'll Bring**:**What You'll Bring**:Neustar, a TransUnion company, was recently acquired and all recruiting is taking place in coordination with TransUnion.The Call Center Agent is responsible of analyzing business information.In this role, the Call Center Agent confirms reliable data of businesses using...
-
Customer Service Representative
hace 1 semana
San Francisco, Heredia, Costa Rica Infotree Global Solutions A tiempo completoWe are seeking a highly skilled Customer Care Agent to join our team at Infotree Global Solutions. As a key member of our contact center, you will be the first point of contact for customers and specialists in resolving issues before escalating them.The ideal candidate will have at least 6 months of experience working in a call center or bilingual...
-
Contact Center Operations Coordinator
hace 7 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**About This Role**This position is ideal for a highly organized and detail-focused individual who enjoys working in a fast-paced contact center environment. The WFM Real Time Analyst/Duty Monitor will be responsible for analyzing data, developing reports, and communicating insights to inform business decisions.Key ResponsibilitiesAnalyzing productivity...
-
Inbound Contact Center Representative
hace 5 días
San Francisco, Heredia, Costa Rica Swarovski A tiempo completoSwarovski is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Support Specialist. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries via...
-
Call Center Agent
hace 5 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo**Our Story**Bosch Group is a leading global supplier of Business Process Outsourcing for complex business processes and services. We utilize the latest technology and the Internet of Things to develop innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.We have a large team of associates at various locations who support...
-
Contact Center
hace 1 día
San Francisco, Heredia, Costa Rica Right People A tiempo completoACERCA DE LA VACANTEFunciones del PuestoAtender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.Verificación pagos...
-
Customer Service Agent
hace 7 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoAbout UsEquifax is a global leader in information solutions, empowering businesses and individuals to make informed decisions. Our team is dedicated to delivering innovative solutions that drive business success and create value for our customers.Role SummaryWe're looking for a skilled Customer Service Agent - System Expert to join our team. As a key member...
-
Contact Center Optimization Manager
hace 1 semana
San Francisco, Heredia, Costa Rica Experian A tiempo completoAbout Experian's MissionAt Experian, we're committed to empowering businesses and individuals to make informed decisions. Our mission is to provide innovative solutions that drive growth, improve customer experiences, and promote financial health.Job DescriptionJob Title:Workforce ManagerAbout The RoleWe're seeking a strategic Workforce Manager to lead our...
-
Global Support Agent
hace 3 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoAbout the RoleThis is an exciting opportunity to work as a Global Support Agent - Automotive with a leading global supplier of Business Process Outsourcing for complex business processes and services.You will be responsible for answering incoming calls, providing accurate answers and guidelines related to Automotive Multi-Client programs, and developing...
-
Call Center Agent
hace 4 semanas
San Francisco, Heredia, Costa Rica Bill Gosling Outsourcing A tiempo completoAs a Call Center Agent, you will: Review account status/information thoroughly by using the tools available and find the best solution for the customer where applicable. Take necessary follow up actions until the customer issues are fully resolved.What You'll Do:Engage with customers on all inbound/outbound calls, emails, and other channels of...
-
Data Center Operations Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Global Services Business A tiempo completoJob DescriptionWe are seeking a highly skilled Data Center Engineer to join our Global Services Business team. As a key member of our infrastructure group, you will be responsible for ensuring the smooth operation of our data center facilities.
-
Analista de Facturación Global
hace 6 días
San Francisco, Heredia, Costa Rica Re:Sources Global A tiempo completoCompañíaRe:Sources es la columna vertebral de Publicis Groupe, el tercer grupo de comunicaciones más grande del mundo. Formado en 1998 como un pequeño equipo para dar servicio a algunas empresas de Publicis Groupe, Re:Sources ha crecido a más de 4000 personas que prestan servicio a una red global de agencias de publicidad, relaciones públicas, medios,...
-
Call Center Specialist
hace 4 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- _Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
-
Call Center Specialist
hace 2 días
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
Global Contact Center Agent
hace 2 semanas
Job Description:
This role as Global Contact Center Agent is a fantastic opportunity to build a career with a truly global organization. As a member of our team, you will be responsible for providing exceptional customer service to our clients and stakeholders.
Key Responsibilities:
- Provide high-quality customer service via phone and email
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with cross-functional teams to achieve business objectives
- Develop and maintain knowledge of products and services offered by our company
- Continuously improve processes and procedures to enhance customer satisfaction
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Proven ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Bachelor's degree in Business Administration or related field
Benefits:
- A competitive salary and benefits package
- A comprehensive training program to support your growth and development
- The opportunity to work with a dynamic and innovative team
