Expert Contact Center Solutions Architect

At Infotree Global Solutions, we value exceptional customer care and are looking for a talented Contact Center Specialist to join our team. As a key contributor, you will play a crucial role in resolving customer issues and providing top-notch service.To be successful in this role, you will require at least 6 months of experience working in a call center or...

**Innovative Solutions**Bosch Service Solutions delivers cutting-edge Business Process Outsourcing for complex business processes and services.We utilize the latest technology and the Internet of Things to develop innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Our global presence spans 27 locations, where our team...

Infotree Global Solutions is dedicated to delivering exceptional customer experiences and seeks a skilled Call Center Agent Expert to join our team. As a critical member of our contact center, you will be responsible for resolving customer complaints and providing outstanding service.To excel in this role, you will need at least 6 months of experience...

**Job Description**Nomadux is seeking a skilled Senior Operations Manager to join our team.This role involves overseeing the activities of a large team in our rapidly expanding contact center operation.Key responsibilities include:Motivating and directing a multi-skilled team.Achieving company targets and objectives.Developing, implementing, and monitoring...

About This RoleWe are looking for a skilled Contact Center Representative II to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our clients through inbound calls handling.The ideal candidate will have 1 year of experience in inbound call handling, a High School Diploma, and excellent English...

Job DescriptionThis position involves being part of a project team involved in the deployment of full-life cycle Cisco contact center project integrations, including call center workflows under the direction of the Lead Solution Architect.Analysis and diagnosis of complex voice and data network issues, work and collaborate with project teams consisting of...

At British American Tobacco, we are committed to creating a better tomorrow. This drives our people and passion for innovation.We are seeking a talented Finance Contact Center Agent to join our team in Heredia, Costa Rica.Job SummaryThis role is part of GBS Finance and is responsible for taking calls from retailers contracted with Reynolds and their sales...

About the RoleAs a Contact Center Operations Specialist at Tebra, you will play a critical role in ensuring optimal service levels and efficiency in our contact centers. Your primary focus will be on monitoring and analyzing real-time metrics, including call volume, agent adherence, and service level targets.You will proactively respond to fluctuations in...

**About the Team**Our Contact Center team is a dynamic and fast-paced environment where we strive to deliver exceptional customer experiences. As a Supervisor, you will play a critical role in leading our team to achieve our goals and exceed customer expectations.**Key Responsibilities**Lead a team of 10-20 agents and ensure they meet business KPIs.Monitor...

About Experian's MissionAt Experian, we're committed to empowering businesses and individuals to make informed decisions. Our mission is to provide innovative solutions that drive growth, improve customer experiences, and promote financial health.Job DescriptionJob Title:Workforce ManagerAbout The RoleWe're seeking a strategic Workforce Manager to lead our...

**Overview of the Role**The VMware Worldwide Professional Services Organization (WWPS) drives the success of each VMware implementation. We ensure that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning NFV/SDDC/K8S solution for Core, Edge and RAN.We promote an inclusive atmosphere where your...

**About This Role**This position is ideal for a highly organized and detail-focused individual who enjoys working in a fast-paced contact center environment. The WFM Real Time Analyst/Duty Monitor will be responsible for analyzing data, developing reports, and communicating insights to inform business decisions.Key ResponsibilitiesAnalyzing productivity...

Swarovski is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Support Specialist. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries via...

**Job Title:** Data Center Monitoring Expert**Job Summary:**We are seeking a highly skilled Data Center Monitoring Expert to join our team. As a key member of our operations group, you will be responsible for ensuring the smooth operation of our 24x7 production systems and processes.You will work closely with DevOps, SysOps, software development, customer...

ACERCA DE LA VACANTEFunciones del PuestoAtender consultas de clientes vía telefónica, visita a la oficina, redes sociales y correo electrónico, etc.Hacer cotizaciones y reservaciones de vuelo, de vehículos y hoteles, nacionales e internacionales.Realizar envió digital o de ser necesario la impresión de boletos e itinerarios.Verificación pagos...

About the RoleWe are seeking a highly skilled and experienced Medical Science Solutions Architect to join our team. As a key member of our Quality Assurance & Regulatory Affairs (QA RA) Information Technology function, you will be responsible for evaluating business needs across the enterprise, assessing products and capabilities, and delivering solutions...

About the Role:We are looking for a highly skilled Financial Solutions Architect to join our team. In this role, you will play a key part in shaping the future of Citi's financial solutions, working closely with stakeholders across the organization.Main Responsibilities:Contribute to the design and implementation of financial solutions, including process...

Are you ready to take your customer service career to the next level? As a Junior Call Center Specialist at British American Tobacco, you'll play a critical role in delivering exceptional customer experiences to our retail partners.This role is perfect for individuals who thrive in fast-paced environments, enjoy resolving complex issues, and are passionate...

About the RoleHewlett Packard is seeking an experienced Department Head to join our Contact Center team. As a key member of our organization, you will be responsible for leading a team of lower-level supervisors and highly-skilled non-exempt employees in a single functional area.The ideal candidate will have a strong background in people management, with the...

We are seeking a senior-level Systems Architect to join our team. As a Messaging Solutions expert, you will be responsible for designing and implementing secure messaging systems that meet the needs of our clients.About the RoleDesign and implement secure messaging systems using Microsoft Exchange 2016/2019 and Office 365Collaborate with cross-functional...